"Melissa McIntyre’"

Whenever I reached out to Melissa McIntyre with a request or inquiry, she was incredibly prompt in her response. Her ability to address my concerns in a timely manner made a significant impact on our team's productivity. It was evident that Melissa McIntyre valued clear communication and always ensured that no message went unanswered or task unresolved. Overall, I cannot recommend Melissa McIntyre highly enough.

"Again Kayleigh has helped with a…"

Again Kayleigh has helped with a parking ticket that should NOT have been issued. Kayleigh responded quickly and efficiently to my email and kept me informed. Thank you!

"Kayleigh"

Kayleigh Cowan has always been very helpful and efficient, whenever I’ve had the need to ask for help in sorting issues where I live in Ipswich. A pleasure to deal with…

"Extremely helpful."

Extremely helpful.
Kayleigh in the Cambridge office was incredibly helpful and efficient at sorting out an issue I had with the online platform. The platform is very useful and communication is also great.

"Fantastic Service - Joanna Hubbard"

Fantastic service, exceptional care and the personal touch- all thanks to Joanna Hubbard! Our account manager takes the time to listen to our queries or concerns and addresses them quickly and efficiently. Joanna understands the residents desire to keep their surrounding areas neat and presentable
She is a pleasure to deal with and Encore as one of tj best management companies I have dealt with in a long time!

"Had the pleasure to work alongside…"

Had the pleasure to work alongside encore for a while now, and i have had an amazing experience working with Melissa who is an amazing worker and is passionate about the sites she looks after

"Encore Property Management recently…"

Encore Property Management recently took over from FHP Living Nottingham to Manage a property I own in Nottingham and so far overall I have experienced a very poor service.

It took them months to set the payment system up when the transition happened from the previous company to pay the yearly management fees and when they eventually set up the payment system they keep sending me patronising letters for invoices that I have already paid in full.

I pay almost £2000 pound a year to these crooks for "Management" fees but these multi award winning market leading management companies are all the same, OVER PROMISE AND UNDER DELIVER.

In the future any invoices that are due will be left until the very last minute and until I have had multiple warning and threatening letters and just before they take me to court. In fact I might even go to court.

Its about time these companies start doing what they are paid to do "Manage" things.

Every time they send me stupid letters for invoices already paid they will receive a formal complaint and a negative review on social media.

"Helpful and proactive service from Mohammed"

Great help, Appreciate how Mohammed perservered in helping me resolve the signal issue. He is an asset to Encore

"Kayleigh Cowan at Encore Estate…"

Kayleigh Cowan at Encore Estate Management Cambridge was most helpful in answering a query. Once proven the problem was central took over sorting it out.

"It is great pleasure to work with…Mel!"

It is great pleasure to work with Encore Estates.
The team is professional and always on top of their game. Their strengths are knowledge of sites and being contactable.

I would also want to mention Melissa McIntyre specifically. She has a unique attention to detail approach on each project. She knows what is the best way of dealing with issues and makes sure to get optimal resolution.