"Wonderful"

Wonderful. Wish you can have a closer store

"I always order through British…"

I always order through British essentials , very efficient and reliable, and easy to contact.

"Worst customer service and false advertising"

Don't shop here.
The website states they ship taxes and duties paid.
This is not the case.
Customer support took 2 weeks to reply to my emails and told me it was my responsibility to pay taxes and import duties, extra €40 ontop of my order.
Hands down worst customer service ever.
Use any other website to buy your British products.

"Everything is fine."

Everything is fine.

"Loved ordering"

Loved ordering. Glad to be able to get the crackers I can’t find in the States. Will be ordering again. Fast shipping. Thanks!

"Super schnelle Lieferung"

Super schnelle Lieferung, das Paket war nach 4 Werktagen bei mir! Ich habe mich sehr gefreut die Schokolade ist der Hammer 🔨. Ich werde hier wieder bestellen😀. Vielen Dank!

" Out of stock item but no refund"

I placed an order and heard nothing, received nothing. I emailed to query and received a prompt reply to say they had sent me an email but I had not responded. This email was never received. They then sent me a choice to cancel or receive a replacement. I chose to cancel but have not received any refund and cannot get any reply to any e mail.

"False advertising"

False advertising. I tried to by some snacks that my son fell in love with when we took a trip to England and the product description made it seem as though this company sells the snack in large bags, as in the grocery store. But I paid $20USD for five little individual bags. Complete rip off!

"Just satisfied."

Well, it does take some time for my package to arrive, but I guess that's just the way it is, the mail can't do it any faster.
Delicious chocolates arrived from Great Britain and it's great to try something new once in a while. I am very happy with it.

"Commande de Mr Kipling"

Satisfaite malgré un délai de traitement et livraison un peu long, ce qui fait que les produits commandés sont arrivés avec une date de péremption dépassée. Dommage.