Furniture Direct Online

Interior, Garden and Utilities
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770 reviews
Overall Rating
Customer Reviews about

Furniture Direct Online

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Ste

5.00/5.00

"Good price and speedy delivery what…"

Good price and speedy delivery what more can you ask for.

08/02/2025

Stacie Goddard

5.00/5.00

"GET THAT SOFA"

Absolutely fantastic company with good quality furniture! I was a but weary about ordering from a sight I saw adverts on Facebook, but was absolutely desperate for a new sofa. Never did i imagine i could have a luxury sofa on a budget! The sofa it's self is super comfortable, great quality material and everything's you could want. The customer service team was friendly always kept me updated and delivery was quick! Can not recommend enough.

08/02/2025

DAVID JONES

5.00/5.00

"Ordering was simple"

Ordering was simple, communication from company good and delivery quick and efficient. Easy to put together and really comfortable. Overall fantastic experience.
David Jones, Luton

07/02/2025

Andrew Hill

5.00/5.00

"Excellent service and excellent quality"

Excellent service and excellent quality

07/02/2025

Loren Harvey

2.00/5.00

"Communication hasn't been great…"

Communication hasn't been great unfortunately, I ordered the sofa on 24th January and this was marked as 'ready to ship' from that same afternoon however it is now 7th February and I am still waiting for this to be delivered. I have now emailed with no response , messaged on what's app and told to email? Finally managed to get through to a nice customer service lady on the phone who has told me there is now a delay with the sofa which wont be delivered until week of 17th. Now been asked to review my purchase?

07/02/2025

Aimee

5.00/5.00

"Amazing"

The whole experience from start to finish was amazing. The service was great, quick and felixable delivery. When building the couch we could find a part, messaged the company and had a reply within 5 minutes explaining where to find it. Would definitely use them again.

06/02/2025

Hannah Morrall

5.00/5.00

"Carnaby U Shape "

Couldn't be happier with my sofa and experience with furniture direct all around, great staff at the showroom and the delivery guys were brilliant too, cannot recommend enough! Thank you

06/02/2025

Mel

5.00/5.00

"Would 💯 recommend this company"

Would 💯 recommend this company, good service polite customer service agents and my sofa is beautiful in every way! So comfortable and so comfy as a bed at night!

06/02/2025

Natalie Gibson

5.00/5.00

"Very good service from the beginning"

Very good service from the beginning, very quick delivery, within a couple days had the sofa up and ready! Can not fault the company at all.

06/02/2025

Brad

1.00/5.00

"Constant lies about delivery"

Ordered a corner sofa a month ago and was told it would be 5 days delivery. Rang several times to ask where the sofa is and been given continuous excuses and delays. Still sat here without a sofa and more lies about delivery days. Highly recommend not ordering from here if you actually want to receive what you order.

06/02/2025
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