Furniture Direct Online

Interior, Garden and Utilities
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770 reviews
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Customer Reviews about

Furniture Direct Online

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Kimberley Cooper

5.00/5.00

"Perfect sofa exactly what we was hoping…"

Perfect sofa exactly what we was hoping for so comfortable and easy to put together.

30/01/2025

Claire Mackenzie

5.00/5.00

"100% satisfied from start to finish the…"

100% satisfied from start to finish the quality of the sofa is amazing I would highly recommend this much much better than I expected

29/01/2025

Mrs Rachel Mitchell

5.00/5.00

"Great Company !!"

Ordered my new sofa from these on the 19th January and it was delivered the 28th January, absolutely amazing service great communication throughout etc and really good prices , had a little snag on delivery but there customer service team rectified the issue straight away would definitely recommend this company to anyone !!

29/01/2025

Keiran Muir

5.00/5.00

"Very helpful"

I found the sofa I wanted on this website and when checking delivery it stated they didn't deliver to my area but contacted them and arranged to have it delivered to me helped through the ordering process to make sure it was done correctly and kept up to date with order numbers etc

28/01/2025

Andrew hawley

5.00/5.00

"Very good quality nice and strong,good…"

Very good quality nice and strong,good price and very helpful when delivered 👍👍👍

25/01/2025

PM

1.00/5.00

"Should have went to DFS"

Couch was nothing like described, smaller and filled with cheap foam.... Propped it up myself and within 18months it's unusable. Messaged to ask if can buy new cushions or fillers and ignored. Same when originally bought, didn't give the feet and had to chase for it.

Avoid like the plague, buy cheap, sell cheap and it's nothing like described

25/01/2025

Evelyn Ellis

5.00/5.00

"Attentive."

Excellent customer service, and kept up to date with any deliveries or delays, ordered sofas and bedroom furniture from them, lovely pieces that's arrived and easy to assemble, can't fault the company itself, would highly recommend and reuse to buy furniture, but after the delivery company damaged my sofa on delivery Rachel was quick to arrange a replacement unfortunately the wrong size turned up, still in talks with them over a replacement of the correct sofa being delivered or a discount on the damaged sofa and will repair on our end, please get back to me asap with a option thanks.

24/01/2025

emma foy

5.00/5.00

"Only waited 5 days for delivery "

Only waited 5 days for delivery . Fantastic sofa. Easy to assemble

23/01/2025

tafadzwa masocha

5.00/5.00

"Great furniture love it"

Great furniture love it, great customer service enjoying the sofa and the bed top notch. Highly recommend is you want something affordable and comfortable.

23/01/2025

Nikki McNaught

5.00/5.00

"3 SEATER GEL PILLOWS POCKET SPRUNG MATTRESS "

Got a new mattress and it's the best I've ever had. Have slept every night soundly and not woken up once in my usual stiff pain . The gel pillows are also fantastic for a good night's sleep. The 3 seater is not unpacked yet as we are in the middle of decorating the new gaming room

21/01/2025
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