Furniture Direct Online
LizB
"Fantastic service from start to finish"
Fantastic service from start to finish, kept updated throughout. Our sofa is amazing and any questions we had were answered so efficiently. Thank you, we will be recommending to everyone.
KIERAN BUTTON
"Customer services lie on emails"
We ordered a sofa from this company which online stated it would be delivered in 5 working days. I emailed to ask what had happened as it had been around 7 working days now, they replied saying it would be leaving there warehouse in next few days, waited 3 days, still nothing, emailed again and they said THE SAME THING AGAIN, so I gave them benefit of the doubt and waited 3 more days, still nothing so I rang and they told me they had delays and the sofa wasn’t at there warehouse yet and they guarantee it would be picked up by courier on the week commencing 3rd Feb and would be delivered in same week. So the emails they sent were lies which is frustrating as I would have just like to be told the truth instead of lies. So 4th Feb the sofa was picked up by courier and the courier delivered next day which was great. So nearly 3 weeks later, after being told 5 working days, we finally have our sofa and it came all ok and is very nice overall and we are happy with it, just not happy with there customer service as I was told lies multiple times.
Porsha
"Ordered the Sloane sofa in black and we…"
Ordered the Sloane sofa in black and we absolutely love it. Beautiful quality and super comfy. Quick delivery and good customer service
Tracy Muskett
"Very good service"
Very good service
Andrea Robertson
"Amazing service"
Amazing service. Ordered Wednesday and was delivered the Monday. The sofa is extremely comfortable. Would highly recommend this site for a sofa. The sofa is massive as well and exactly what we want.
Amanda
"service was great"
Customer service was great, delivery was great.
The sofa and two arm chairs are lovely, well priced, comfy.
Easy to order, quick delivery.
Paula Wilson
"Amazing customer service and my…"
Amazing customer service and my furniture came so fast. Looks fabulous. Can’t wait to buy more from this company. Highly recommend.
Beverley
"Amazing customer service and fast…"
Amazing customer service and fast delivery beautiful furniture mine looks amazing thank
You
Richard Burns
"Looks as good in living room as it did in the onlie pictures"
Quality of the product is good, looks as good in the living room as it did in the pictures online. Easy to assemble, comfortable recliner. Turn around from order to delivery, less than a week. Good communication on delivery process.
Jenna Kinghorn
"Ordered my dad's sofa from here "
Ordered my dad's sofa from here , come very quickly the quality is amazing 😍 thank you so much
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