"Great advice and excellent service"

Recently looking to to purchase a new vehicle, I can not fault this company and the help, advice and guidance from start to finish I received was excellent and second to none from the sales advisor Antony Harris. He listened to my requests and requirements and ensured throughout the sale I was informed and in knowledge of all information, And at no point I felt pressured. I would definitely recommend and use in future if ever to upgrade he is an asset to the company keep up the good work.

Regards
Ian

"Absolutely fantastic service from Paul"

Absolutely fantastic service, Paul has been brilliant from the initial contact all the way through the purchase. He was always available and helped with the whole process. A genuine credit to the dealership and I would 100% return to the dealership and to Paul to purchase another vehicle in the future.

"Very pleased with the excellent service…"

Very pleased with the excellent service I received from David Gore when I purchased my car recently. he went out of his way to ensure all my requests were met.

"Used car sales"

I bought a 2017 Peugeot 2008 in Aug 24 from Chorley Nissan in Wigan. I had issues with the car in the first couple of weeks, after weeks of phone calls and an inspection I ended up having to renew the rear brake discs and pads myself - which they paid for the parts and my labour (£20/hour because that’s what they pay their workshop). Six months later the car is burning oil quite badly (probably valve stem seals/piston rings). I contacted the service team at Wigan, on the advice of the salesman who sold me the car, unfortunately they said they’d charge £190 for a diagnosis and the cost of repairs. Obviously I only had 3 months warranty so no comeback. When I first collected the car, I was informed that it had a new exhaust - could this have been due to the oil burning? I can’t prove this either way so I’ll have to sort it myself.
Overall I’ve had a miserable experience using Chorley Group in Wigan and it’s only my experience.

"Had the pleasure of dealing with Paul…"

Had the pleasure of dealing with Paul Servant. Cannot speak more highly of his demeanour & professionalism. Decided to purchase the car on the day, fully expecting to receive the Sportage within a few days. However there were a couple of problems with the car, Paul kept me updated on a regular basis. After waiting for a part for a few days, the car was serviced & MOT carried out. Car was delivered in a pristine condition, could not be happier

"No pressure and excellent car sale with Paul"

Big shout out to Paul Atherton! Provided all info and details on the two cars I was looking to buy. Gave clear trade-in value, extras and PCP options etc. Paul was very accommodating and courteous at all times. I felt no pressure at all and that actually made my decision easier as I was given some breathing space to think and consider both cars. I would highly recommend people speak with Paul for their next used-car
especially when it's a big investment. Thank you Paul :-)

"Highly recommended "

Robert our salesperson was very knowledgeable and answered all our questions - highly recommended

"We where on the look out for a Kia…"

We where on the look out for a Kia Sportage and looked at various garages until we spoke to Jonty at Kia Blackpool, a great guy, not pushy but explained all about the car Chorley group, finance and let us take the car for a test drive, came back wanted to know our thoughts like they all do but Jonty thanked us and asked if theres anything else just give him a call, thought on the offer and agreed, deposit paid and we knew we would be waiting a while with how in demand the sportage is but we received regular updates from jonty up until collection which was also seemless... a credit to the group

"Think twice before you buy as once the cash has been handed over it all changes "

Excellent service before you buy a car from them , but once you have handed over your hard earned cash they are horrendous to deal with to say the least ! Non returning of calls ,non replying to e mails ,it’s ironic to say the least that when viewing and negotiating buying a car they want you to deal with the same person ( and wait if it’s their day off by the way ) yet when there’s an after sales problem they pass you about from name one to another in the hope you will give up no doubt , Well don’t give up , it’s your right to expect a car to be fit for purpose , of a satisfactory quality and it needs to be as described , stand your ground

"Very friendly professional staff"

Very friendly professional staff. The best car purchase experience I have ever had.