"Great, quick service"

I have to say I am extremely pleased with my purchase of fence paint. I originally had to return a tub of paint purchased from another retailer as the colour on the tin did not match the paint. I was on the hunt for a light brown colour to match the wood of my fence and purchased the golden brown colour which is an excellent match. Paint is great quality and looks brilliant. I ordered the paint and it was delivered three days later. Great speedy service and would purchase from this retailer again. 5 stars ⭐️

"Failed to Deliver 3 times"

Failed to Deliver 3 times. Ordered (238602) mid April and after 3 failed deliveries (broken on delivery, production delay (x2) all cancelled on day of delivery. Regretfully asked for my money back today as still no order date. Order came from Shire GB who have a spectacular 40% 1* Reviews.

"Very pleased with the service from start to finish!"

After previously having a failed order with another company, Jon Paul provided great customer service. The goods were delivered within less than a week, considering it was also bank holiday and we were able to enjoy our first BBQ of 2023 six days after visiting the outlet. Massive thank you, job well done!

"Avoid"

Avoid! I had order from them 10th May. And after 12 days still does not delivered nothing! But offering 5 days delivery! Left email 4 days ago no answer! Untrastable company. Do not use them! Just taking money and no answer and no item sent. Terrible service!

"Fantastic customer service A*"

Karen from the customer service team has been fantastic in resolving a lost part of a parasol.
Very good and quick response times
Will be purchasing again 😊
Products very good quality.

"Great Garden Gates"

We ordered two large gates and they turned up super quick and great quality. They were well packed and protected and we would well recommend them.

"Excellent product, good retailer"

Excellent product, quick delivery, excellent communication. Even with an issue I have they are trying to co tact the manufacturer to sort it. Would definitely buy again from them

"Not very good at communication and when…"

A communication issue at the start but eventually we got it sorted, a shortage of items not sent and a week to sort out a third party messing -up.

"Excellent corner sofa set and customer service"

Ordered a corner sofa and table set from Garden Oasis. The service was excellent, it was dispatched quickly and I was telephoned to say what day it would be delivered. I phoned on the day to see if I could narrow down the delivery windows and the ladies I spoke to couldn’t have been nicer or more helpful. The sofa set is excellent quality, particularly for the price, was easy to put together and is exactly as described on the website. A great experience.

"A brilliant service"

A brilliant service. Ordered my Suncast shed on the Tuesday and was told it would be delivered within 7-10 days. I also ordered the installation service which was promised within 3 weeks of delivery. In the event I got a call from the installer on the Friday and he delivered and installed the shed the following Tuesday. A 7x7 she constructed and secured to the paving slabs within 2 hours. Absolutely faultless service from beginning to end.