"Tried to order 5 fence panels and 6…"

Tried to order 5 fence panels and 6 posts on line .Didn't receive 6 digit code to continue . Tried to order over the phone. Girl was very pleasant but didn't seem to know what she was doing.In the end we gave up .My husband wasn't sure what order we'd get.

"Exceptional"

We ordered a garden gate after the recent storm blew our wall and gate over. Very quick delivery even though stated would be much longer. Great delivery driver, nothing to much trouble. We had an issue with the gate bearings, garden oasis, immediately rectified and sent replacement and discussed how to fit. Great company, would definitely buy from them again.

"I ordered a lean too early in the year…"

I ordered a lean too early in the year , very good service delivery etc , panel was damaged in transit , emailed and customer service straight on it and replaced immediately,
After the storm last week 2 of our panels were damaged , again customer service straight on the problem and sorted immediately,
Karen sheen was the lady dealing with this , I’m very happy to have amazing , prompt service
Would recommend buying from this company again , care and after care first class
THANKYOU

"V pleased with garden cushion quality…"

V pleased with garden cushion quality it was bought to go on a bathroom chair and goes with colour scheme, the hot pink is perfect! Good service too.

"Ordered two gates"

Ordered two gates. Made to measure. Both are good. Both arrived on time. Good prices. Decent honest people.

Would def use again. Thanks.

"Really well made gate!"

After spending ages looking for an odd sized garden gate I stumbled across Garden Oasis online. I'm so pleased I did. It was easy to order, I was kept informed of my order's progress and the gate arrived well within the expected delivery dates.

The gate itself is well made and definitely worth the money.

"Not a good experience"

Ordered gates on two separate occasions and both times they arrived damaged and had to be returned. the second set I ordered were first dispatched on the 04/06/21 it is now the 06/08/21 and I am still waiting for them to be picked up and a replacement. I will not be using this company again.

"MISSING PARTS"

MISSING PARTS - LACK OF CONTACT
Made to measure gate arrived yesterday without hinges and latch plate which were according to advertisement included. Tried to ring company to sort out discrepancy. Phone goes to automated message which directs contact by email. Email message sent to which automated response states that it might take up to 5 days to get a response. Unfortunately have now had to cancel builder that was arranged after text confirmed imminent delivery. All a bit rubbish & disappointing really, considering how nice (and how expensive) the gate is.

"Garden gate"

I love my new gate, it looks really smart

"My loveseat"

I ordered a garden wooden loveseat on 18th of July about 5pm & it arrived on 21st of July! Amazingly fast service as they did state there could be a two week wait due to covid but I was surprised it came so fast, great service! I've yet to assemble the seat do don't know how easy this will be on my own but should be ok, the colour of wood is really nice & quality is good too, can't wait to put it together! I've now started to assemble it but there's four screws missing from pack so am waiting on customer service.