"I won’t recommend it, stay away"

If there was a way to score 0, I would.
They are so hard to deal with when shopping online, or having issues.

Also, common sense, when you call for extra information, leave a message. That simply shows unprofessionalism: calling, no message. I was expecting items to be delivered in a say or two as per checkout info, not 5-6days. Then you call, not leaving a message … lousy.

Bottom line, i will never buy from you again.

Sure, the friendliest when you go and shopping from store, but even then you get ignored when someone is buying a lot, and you’re looking for just “something”.

Prices are good, but I wouldn’t recommend to anyone.

Better spend an extra dollar, but not helping this shitty company grow.

"Shipping nightmare"

Ordered a mirror on the 6th, over two weeks ago and it still hasn't left the warehouse. Called their customer service and appears the 3rd party who they have contracted/outsourced to complete deliveries is a complete nightmare. The customer service reps can't even find out where items are or when they will be delivered. Trade depot owners should relook at who they contract to cos it's an absolute shit show.

"If I could give a ZERO star"

If I could give a ZERO star, I would.
No accountability, no follow-up, and when you question a missing order, they either hang up on you, or want to agree.
Don't ever buy anything from here via their website, as you will highly likely never see it, and then have a major issue trying to get a refund.

"Items were are described"

Items were are described, sent quickly and arrived in good condition. Delivery instructions to leave parcel were carried out as instructed. A very efficient service and would happily trade again.

"Excellent help after hours "

Excellent help regarding making payment and explaining that one item was not immediately available and this during the weekend!

"Great Customer Service"

Trade Depot were brilliant to deal with. A special shout out to Caitlin who provided fantastic customer service, going above and beyond to make the whole process easy. She even responded within 30 minutes on a public holiday, which was so impressive. Caitlin kept me updated at every step, letting me know about a delivery delay on one item (the other was delivered within 48 hours) and tracking my order through to completion. Her communication and dedication were top-notch.
A great first shopping experience with Trade Depot - I’d happily use them again and recommend them to others. Brilliant service!

"Great quality and fast delivery "

Easy online ordering, extremely fast delivery and description and quality of oven as advertised.

"Great place to shop "

Lots of products to choose from
Excellent lay out

"I won't buy from this company again"

I won't buy from this company again. Orders are often shipped only in parts and I had to wait a week or longer for the remaining parts to arrive.
I am currently waiting for 4 weeks for 2 packs of screws. I contacted their customer service twice but nothing happens even though that the screws are in stock in Hamilton and Auckland.

"Found the perfect dishwasher for us"

Found the perfect dishwasher for us at a very competitive price. Delivery was 2 days later, on time and free of charge.
Overall a great outcome, the dishwasher works perfectly.
Recommend that you check out their showroom.