"Waiting 3 months now for the rest of my…"

Waiting 3 months now for the rest of my order, no one even answers the phone or support. I have called and email dozens of times over the past 3 months.

"Good Price"

Good Price. Easy process.

"No communication"

I sent an email for status of my order. I never received a response. I have to check daily to check the status. It's been 14 days since the order was placed & the status is the same "processing, special order from manufacturer" I had to reschedule my eye exam, because that information was never provided upon purchase.

"Very helpful customer service from…"

Very helpful customer service from Betty on the live chat, my issue was resolved!

"Looking forward to getting my order!!!"

Looking forward to getting my order!!!

"Do Not Use This Site!!!!"

Do Not use this site, better off making the glasses yourself if you actually want a pair in the next century. Customer service is a joke, calling is a nightmare. This site and company should be closed. If you can’t deliver, can’t answer simple questions and take peoples money , it’s called a fraud. Use any other site and pay more, you’ll actually get your shipment.

"Selection, and more selection"

This was my first time using the website. I am glad I knew exactly what I wanted or I would have gotten lost in all the selection. There are definitely a ton of frames and lenses to browse through and great deals to be had. My only criticism is that the website was a little bit slow.

"Tell Me I'm lieing look below"

Wasted my time they take your money then you have to wait for long back order and confusion that seems to be only with this company witch they won't tell you about just look at the other reviews check BBB. I'm not lieing when I say they will mess up your order and they have you wait 5 days so they don't have to pay you a refund..I just got ahold of them today after many many many trys they close there own concerns comment box right away so they throw it under the rug and your stuck with your thumb up your butt out 1000 dollars

"Never received order."

Never received order.

"Took my order without confirming…"

Took my order without confirming inventory and subsequently cancelled the order.