"Sam & Lead Forensics helps us close one of our largest contracts"

Another fantastic success story for Lead Forensics:

Due to it being operational on our site, we managed to notify our sales team when a key prospect was scouting our services. Within a few minutes, we managed to reach out and pitch a new product we had been working on.

2 months later we have just closed that customer and it's one of the largest contracts we have ever won.

LF, once again, has proven invaluable. The training Sam provided at the start of the journey put us in great shape to reach out to these guys and smash it.

I’ll be recommending LF again to a few different businesses with this as an example of how powerful this software is when used properly.

Nice work LF team and huge kudos once more to Sam, the queen of account management and human service. Sam has also just helped me plug LF into Pipedrive to speed up our sales processes once again.

"Great platform and great account management!"

The Lead Forensics platform has proven itself as a really useful tool within our analytics arsenal. It adds a much needed layer of granularity, while providing the foundations for more meaningful outreach to prospects.

Our Account Manager, Francesca, is constantly on hand and has provided a wealth of knowledge and experience to help our team reach our targets!

"Exceptional Service After a Rocky Start"

Exceptional Service After a Rocky Start

We had joined LF due to a refresh of personnel in the Marketing team and having previously worked with the company many years ago. Whilst we had a very bumpy start at the beginning, this was quickly rectified and we were assigned a passionate and attentive account manager.
Sophie W took on all of the information that we provided, learned about our inner workings and tailored her approach to us to ensure that we had the best outcome when using the software. We've not only seen an uplift in leads, but we have also improved internal employee engagement with the Marketing department. This has been solely down to Sophie's enthusiastic nature and persistence to solve any problem that we threw at her. She is not only an asset to the team, she is an asset to the company as a whole.

"Was intrigued by the free trial period"

Was intrigued by the free trial period. It became clear once we delved into the resulting data that only large companies (over 100 employees) were represented and that only generic, role-based company contacts were available for additional purchase. This could be useful for some people, but not for those who have anti cold-call policies. Thomas Hofmann, our sales representative, was very helpful and very attentive until we decided that we wouldn't be purchasing the product. He became insulting, rude, and quite pushy and that's reason for zero stars. I would not recommend working with this company in any fashion.

"We are very happy with Michaela Janssen…"

We are very happy with Michaela Janssen and her great Customer Success Manager support.

Thank you very much!
Christoph Raatz from SOFTTAILOR GmbH

"Good tool, excellent service"

While the tool is really great, the provided service by our partner is certainly outstanding. Michaela is delivering on the spot and with a massive proactive approach. My team and I feel in the very best hands and appreciate her constant support.

"Worth the investment"

It is a truly valuable tool that helped our Sales and Marketing initiatives improve even throughout these hard times. We have been working closely with Mia Woods, who helped us establish best practices and made sure we utilize the tool to the fullest.

I do recommend and it is worth the investment.

"Valuable Insight & Key For Lead Generation"

We have been using Lead Forensics for a number of years now and it's proven to be a fantastic tool for any organisation seeking insight with their website audience.

Brett Sale (our customer success manager) always provides a great service and has offered his time on a number of occasions to ensure the CCS McLays team are using the Lead Forensics portal in an optimal way. Would definitely recommend to any company looking for additional tools to sustain competitive advantage.

"Lead Forensics"

Lead Forensics helps you monitor and understand the traffic coming to your website and exactly how you can make the most of it. My customer success manager (S.Drains) has taken the time to ensure we understand every step of the process of qualifying a lead as well as understanding the ins and outs of the platform itself and the benefits of using it.

"When Customer Success Management Becomes Making Clients Successful"

When asking for some support on Lead Forensics, I was introduced to our Customer Success Manager Lewis Richardson. He did not only provide the basic training I requested, but also got me intrigued. As a consequence, I have been able to lift our lead generation process to a higher level. Now we have a far better understanding who is really interested in our offering, get in touch with these prospects even earlier and - not to forget - do not miss out on those who have not actively downloaded information or similar. Without a doubt, Lewis did and does a fabulous job in helping us - he takes the term "success" seriously.