Catch.com.au

Retail Fashion and Lifestyle Goods
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735 reviews
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Customer Reviews about

Catch.com.au

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Rosie

5.00/5.00

"Excellent transaction"

Excellent transaction

28/08/2023

Don Collins

5.00/5.00

"Always the same pleasing taste"

Always the same pleasing taste, with prompt home delivery all at a reasonable price.

24/08/2023

Unicorn

5.00/5.00

"Customer experience"

I’ve experienced little to no issues with using catch.com they have great prices and a lot of the communication I have received has been good.

There has only been two small (cheap) items I purchased that I wasn’t happy with the product but other than that I’m a happy customer

17/08/2023

Amanda Carr

5.00/5.00

"A beautiful little top that matches so…"

A beautiful little top from Catch that matches so many outfits both jeans and skirts plus, it was at a great price for a very expensive looking top so, I just had to buy it!

09/08/2023

Dan

1.00/5.00

"Paid using CATCH, received nothing."

Made a purchase in July 2023 from a CATCH seller called AU PRODUCT. When it didn't arrived I contacted the seller. Found out it was sent to an old address, even though I had provided my current address. And paid with PAYPAL, which also lists my current address. AU PRODUCT suggested I travel to my old home, an hour away, and door knock. I said no. They said they couldn't help me and to contact CATCH. So I did. CATCH said there was nothing they could do and referred me to their Terms & Conditions. Bottom line, I paid, received nothing. Look, if they had simply admitted the error and offered something like a discount on a future purchase then I would have been a happier customer. Mistakes happen, I get that. But I got stonewalled.

08/08/2023

Tony Gamble

1.00/5.00

"I ordered two pairs of sunglasses on…"

I ordered two pairs of sunglasses on the same order. One pair arrived 4 weeks later and the other pair still hasn’t arrived. I’ve sent emails to Catch to find out what’s going on but still haven’t had a reply from them. Terrible service

07/08/2023

Rajan S

1.00/5.00

"Poor support and customer service"

Poor support and customer service. Bought an item using catch, supplier provided wrong tracking information and then keep on saying it is coming soon from overseas. They dont know, cant produce latest tracking update, not giving refund. When raised to Catch, they have done nothing so far (more than 5 days now), just keep emailing dont worry, we looking into it etc with no action. Will never buy from catch again. No ownership for product sold using their platform, no support to customer. Customer left At the mercy of unprofessional seller, waiting indefinitely for refund or product.

05/08/2023

Kath

5.00/5.00

"Zmart Australia have good quality cargo…"

Zmart Australia have good quality cargo shorts at extremely competitive prices. The shorts are true to size and easy to wear as they are light and never crease. They deliver very promptly and communicate well.

01/08/2023

Sandra Hamilton

1.00/5.00

"Bad People"

Bad People
I ordered sneakers , i tried to get a return form to post them back and get a bigger sizeThey told me too late you have passed the 14 days . ( which i think is illegal). They had been delivered only 2 days before I contacted them. On their reason questions it did nit say anything about item not fitting.

30/07/2023

Jamie Gibson

5.00/5.00

"Very straight forward transaction."

Very easy/straight froward

27/07/2023
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