"Totally awesome light kit so realistic"

Totally awesome light kit so realistic

"Very expensive postage"

Very expensive postage - the most expensive postage of any site i shop on. Not worth it.

"Good value for money."

The whole procedure was straight forward.

"Quality product"

Quality product, quick delivery even during Xmas period. Product has plenty of power for nail manicures at home.

"No Parcel Collect "

I wanted to purchase a item online with Catch but when I went to put in my details it would not let me deliver to Australia Post parcel Collect. I can't get parcels delivered to my unit because stuff just gets left at the door for anyone to pick up. The delivery drivers used to hand parcels to you but not anymore. I just can't it's not safe anymore.

" Ordered Shark vacuum cleaner"

Ordered a vacuum cleaner through one of catches dodgy sellers. Didn’t hear anything for a week. Had to ring them to lodge a complaint, so they could pass my dissatisfaction to seller. Still didn’t get any update. Rang again to get update from catch . They told me to track item through aus post. Item was still pending. Eventually got things rolling through my constant f/up. Took just on 2 weeks to come from a seller in Victoria , l am in Queensland. Stay clear from these guys.

"I had purchased a ride on car"

I had purchased a ride on car costing $524, item received with black substance throughout box. Not thinking too much into it, after assembled and charged car is not working. Upon further investigation the black substance is most likely ' lead dioxide' due to broken battery. I've contacted catch regarding issue & I was informed I needed to contact the 3rd party marketplace seller being ' little riders' After doing so requesting return & refund, there has been no progress nor resolution. I had raised dispute with ' Catch disputes team & told to wait to here back from them. Over a week later still no response! I've called & I was told they are reviewing to wait another 1- 2 days. There is no urgency at resolving issue even after explaining the dangers ' lead dioxide ' may cause to myself & family!

"The ease of shopping with them and the…"

The ease of shopping with them and the speed at which I received my purchase

"Worst ever- don’t buy from them- they…"

Worst ever- don’t buy from them- they steal your moneyThere is no -10000 or I would have given it
Don’t ever buy from here! Worst service ever.
Made an order 3 weeks ago and got no update between, catch, the seller and courier company no one could tell me where the package was and it was for a birthday.

After a week of calling them everyday the best I got was were will message and follow up the seller.
Nothing I then had to be out of pocket and buy from a different company and went to request and speak to a manager- no empathy no care and didn’t even bother to call me back I had to call 3 times and email.

Travis the so called “manager” there so rude, patronising and couldn’t care less- refused to refund me and kept saying we will follow up with seller. I am out of pocket $358 thanks to their incompetence.

I would not let this go and will escalate to the highest level until I receive my refund.

Don’t give yourself stress and a headache don’t buy from catch- disgusting customer service all useless and incompetent

"STILL HAVEN’T RECEIVED MY PARCEL"

It’s been more than 1 week and until this review, I still haven’t received my parcel.

Don’t deal with catch.com.au forever guys