"Poor delivery service"

We order several items and they have been delivered at the doorstep. I needed to ask them to bring the items at my apartment as they were big and heavy . Last delivery was an heavy item (32kg) and the delivery guy left it at the ground floor of the building. When I was struggling (I am a petite woman) to drag it to the elevator the delivery guy passed by the entrance and looked at me . No help at all , just drove away :( very disappointed with the delivery service.

"This is fraudulent company"

This is fraudulent company. They take my money, steal my card details to create unauthorized transactions to steal more money and never deliver the product I have bought (100 Nuubu patches) They are using Amazon name to cheat people.

"Horrible"

Terrible. Disgusting . Was Overcharged. Item was not as described. No refund available,they will just send another of NOT as described item as long as mine is unopened....how does anyone no what it is what as described or if it works till it's opened.
Customer service is non existent , 20+ emails sent and only ever received cut & paste responses..
I seen them advertised on the block last year so I assumed they were ok but NO

"Item received was faulty"

Item received was faulty. Waiting weeks with poor communication to organise refund. Try to send you to sort it yourself wth manufacturer number instead of being able to return it through them, the supplier. Absolute poor customer service. Would not trust them again. Buy in person

"👌perfecto"

👌perfecto! epic, awesome, and might i say splendid website!. got no problem cause ain’t nobody got time for that!

"Market Place Sellers On Catch"

Due to issues with a 'market place seller " Fresh Fragrances and Cosmetics and Fresh Beauty who sell on catch but do not deliver I will no longer deal with Catch.

Catch is owned by Wesfarmers - One Digital and I will be lodging a complaint with Wesfarmers about Catch and the non delivery if items.

I should have driven 15 minutes and purchased the fragrances from an authorised perfume boutique, instead of dealing with Catch and Fresh and Top Logistics.

Update: Products eventually arrived after multiple emails and messages between Catch, Fresh and PayPal. Exhausting! and unnecessary if they ran their affairs in a proper business like manner.

Update: In addition this is the response via email from Trust Pilot which to me comes across as blackmail.
"
You’ve written a review for Catch.com.au, and they’ve asked for more details to better understand your experience.

If you don’t respond, your review may be taken offline."

I have dome as requested by Trust Pilot.

"Do Not Use This Company!"

I bought a golf buggy on line for $399 from CATCH.COM.AU. A Stinger SG-6 Push Buggy - Black.

Within a minute the order status said CANCELLED. Yet $399 was deducted from my bank account!

After slow frustrating communications with CATCH.com.au they said my money would be refunded in 24-48 hours and they were sorry the order was cancelled by their system. Money never got refunded and they told me to contact my bank.

4 days later still no money has been refunded and now my bank is investigating the transaction.

CATCH.COM.AU have washed their hands of it. I am furious.

"Never using Catch again"

Never using Catch again. Over a month since I ordered. Never got my item. Told catch. They’ve done nothing and ignored my messages. Seller has countless poor ratings saying their item was never received. Catch don’t care. I’m out my money and it’s gone. Used to be a trusted seller but I will never use it again because you don’t get what’s ordered anymore. Catch support scam artists and didn’t help me.

"Caught in a scam with Catch"

I bought a Fast And Furious Dominic Toretto's Cross Pendant Chain Necklace & when it arrived found that it was not as described & very very poor below standard quality especially when compared to one I bought in Dubai for half the price I paid on Catch. I got in touch with them about sending the item back for a refund as the item is not as described & that I was not happy with it they replied after about a week asking me to send pics of the item & its just been a wild goose chase since then. They have no customer service etiquette no quality control on the products they sell hassle you make you run around in circles if you want to make a return with the idea of just shaking you offl where you'll eventually get tired & give up. It's a pity that sellers like these are as good as someone who mugs you on the street & takes your money just that these do it hiding behind a platform..CATCH.
ABSOLUTELY DISGRACEFUL & AVOID DEALING WITH THEM. I am in the process of getting the issue to A Current Affair so that Aussies will not be cheated of their hard earned $$$.

"Bought Hills Home Hub HES-1GB 8 Port…"

Bought Hills Home Hub HES-1GB 8 Port Ethernet Switch to upgrade the existing home network.
Delivered quickly and was well packaged. The product works perfectly. Great price as well