"Catch do not answer online queries"

Well since Catch do not answer online queries. I'll try here for everyone to see. Ordered a parcel mailbox on 25 December and tracking says in transit with Toll 29th December From what I can ascertain it has been sitting in a distribution centre in Springvale ever since. Today is 17th January. If there is a problem they should advise so. No phone number and no answer to online queries is simply not good enough.

"The worst customer experience…"

The worst customer experience imaginable. Ordered for Christmas, in November, advised dispatched did not arrive. Followed up multiple times, directed us to delivery partner who had no record of tracking number. Eventually found out order was lost and they would not send a replacement. Then refunded money to a cancelled card even though requested in writing for a different refund. Now they have made it our responsibility to follow up with the bank for the refund. Hours of time following up, still no refund and no wine fridge.
DO NOT PURCHASE FROM THIS RETAILER.

"Goods still not delivered"

We ordered our item 4 January. Had an email advising it was sent 7 January - 7 days later have still not received our item - website says quick deliveries. We just want our goods asap - where are they?

"Absolutely terrible service"

Absolutely terrible service. very easy to purchase an item but if there is an issue there is no chance of getting help.Purchased a bar fridge and the wrong item was delivered. No chance to talk to a real person to discuss even though it tells you to contact them. Lodged three requests for action to get the fridge replaced and still waiting after spending $496. I cant believe the poor service when you get something delivered wrong and they just don't care.
Please do not make the mistake in purchasing anything from this business.

"Bought a wifi router here and it works…"

Bought a wifi router here and it works great!

"Perfect buying experience"

Perfect buying experience
Will buy again

"giant scorpion mini"

arrived timely and well packaged

"Never will buy again from catch more…"

Never will buy again from catch more like time wasted Purchased on: 30-11-2021 not a word needed items before Christmas end result 12/01/2022 out of stock and money back what a waste of time.

"catch,com,au conned a 10 yr autistic girl"

i bought a e300 razor scooter for my 10 year old after researching it and thought i would get in early for xmas,,scooter was left outside my door in plain site when 2 foot over would have been unseen. xmas comes,ive charged it up and am shocked at how slow it is i thought it may need time too wear in..after a week no improvement .its then i noticed the motor size was 250 watt .it is bigger or smaller depending what country you live in.i also noticed two of the foot plate bolts were worn ,she has charged up the scooter 5 times .she lives on a small island and rides too the shop about 8 min there and 8 mins back,,it then slows to walking speed,,after 5 chargers it stopped charging at all.i know chain drive can be noisy but this sounds crunchy,,this leads me too believe its a refurbished unit,,i rang got a returns number RMA number is 9998011170755. was asked how i would like to see this matter turn out.but this is no guarantee how it would be,,i answered refund.or replace/or supply correct motor and part refund as i believed at the time the motor was the wrong size .few more days past still nothing now it wont even charge,,i bought this scooter for my 10 year old autistic girl for xmas from catch not a on line seller..ive sent a request for a update ,,no response..i presume im going too have too post there junk back at my cost,,but i think i will buy her a alidi scooter and catch can go bugger off as i will use every platform available too me too review my dealings with catch, catch can jam there scooters and anything else they funtastic or toys r us sell.. it wont take back what should have been a great xmas present but i will make sure catch know not too take a dump on this Australian ,she is so disappointed ,it was clearly a con too get rid of old stock or refurbished stock,,its my opinion unless i change my mind that catch is a complete con,I do have Australian consumer protection and will see how that pans out..i will also go on talk back radio and have a wah wah there as well.i will also advertise my dealings in the local paper for free,,i will make a youtube video of the scooter and my dealings with catch,com.au then i might go too the small claims court after i contact consumer affairs' i might even visit there warehouse just so i can do a google review on google maps the bunch of in my own opinion con artists who are just above pedophiles but below used car sales men, ,you bet im pissed off at catch.com.au this has been a truthful review by jason taylor, ,the opinions in this review reflect my opinion at this time and maybe forever,,so too the moon catch,com,au

"Won’t accept returns for faulty items"

Very dishonest company. I purchased a Nintendo Switch from them which was faulty upon arrival. They have continually refused my requests to return the faulty item. Even Nintendo agreed Catch should be replacing it. Definitely don’t shop with Catch unless you’re prepared to take legal action to get your money back for faulty items. Worst company I’ve ever dealt with.