Genpower Ltd

Construction & Manufacturing
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823 reviews
Overall Rating
Customer Reviews about

Genpower Ltd

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Andrew Wyss

5.00/5.00

"Damaged compressor air filter"

Prompt action taken (by Jade) when damaged part discovered on delivery.

30/11/2023

james

5.00/5.00

"52cc petrol strimmer"

Easy to use website.next day delivery was as it said.product was great works well great little motor would reccomend

30/11/2023

Lorraine

5.00/5.00

"Great little mower and strimmer combo"

Ordering, delivery were great! Putting the mower together was a small challenge as one of the pins were missing which held a wheel in place. Reported the matter and I received a fast reply and I was promptly sent replacement (s).
Easy to use and lightweight, folds away nicely. The strimmer was equally as good.

28/11/2023

George Mold

5.00/5.00

"Received my order slightly damaged"

Jade was helpful when I received my order slightly damaged. Communication was good and it was resolved quickly. Good job!

28/11/2023

Nabeel Rasheed

5.00/5.00

"The product is high quality and easy to…"

The product is high quality and easy to use

28/11/2023

Paul Webb-Jones

5.00/5.00

"Great value for money"

Only used the strimmer so far, but all good! Easy to start

27/11/2023

C Q

5.00/5.00

"Great value for money"

Quick delivery, support was quick to respond to questions about cleaning accessories. Great customer service.

27/11/2023

David Hunter

2.00/5.00

"Ordered a generator and straight away…"

Ordered a generator and straight away had an issue with delivery to my workplace. Said they couldn't change the address - contacted courier to be told only vendor could amend delivery! Unit arrived and would not start. After a couple of hours figured out the battery was disconnected. Why not mention this in the start up instructions? Re-attached and still no joy. Bought a charger and eventually got it started. No key or remote start though. Contacted c/s and after being told I should have had it on charge for longer! I shouldn't have to do anything to a brand new item! eventually told they'd send a replacement battery. Took a couple of months but it finally arrived. Fitted it but still no key or remote start. Not so much as an apology for the inconvenience. Do yourself a favour and buy a Honda.

26/11/2023

EFC

1.00/5.00

"Awful piece of kit"

Awful. Cumbersome, heavy, difficult to manoeuvre. Does not cut my Leylandi hedge at all well. Nowhere near as good as my old B&D trimmer. Rubbish!!!!!

25/11/2023

Tom Woodland

5.00/5.00

"It was great."

It was great.

25/11/2023
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