"Wonderful Team"

Lucas was a real pleasure to deal with throughout the course of my order.
Felt like i was in safe knowledgeable hands :D

"Really helpful and good communication…"

Really helpful and good communication with order, I am new to NAS and needed to ask a lot of questions which were all answered ! Once I had ordered there was a swift turnround and My NAS is up and running !

"Great service and great value!"

Great service and great value!

"The worst online shopping experience and worst customer service ever!"

I have pre-ordered samsung 2tb that has 20 days lead time before shipping starts. 2 days after I submitted payment, I saw other shops Already selling it and its ready to ship immediately. The reason I chose Span.com was they stated they are the first stockers in the market. Then the nightmare started when I contacted them about wanting to cancel my order. I have went through a really hard time and a very frustrating experience as a customer. I have been ignored and I was answered by someone called Paywand and he/she was very not informative. After 2 weeks of communication, I was finally emailed that (My order is cancelled based on my request)

I thought that I will get to have my money back (refunded) but now its over 2 weeks and I am contacting them in every possible way and I’m no longer getting any answers. I am competing ignored now. They used to answer at least within 48 hours. I am completely broken and wouldn’t wish this experience to any other person. Please choose another place to buy from. This is not a place that I would ever return to no matter what. STAY AWAY!

"Excellent service"

Excellent service. Ordered 4 bay NAS with drives and expansion card.
All items were fitted, tested and RAID 5 created, so ready to use straight away.
Ordered Wednesday night arrived Monday.
All I did was resize the volumes to suit my needs, and it was ready for use.

"Highly recommended"

Reasonable prices, professional approach of staff, highly recommended.

"Brilliant service"

Ordered a Synology DS920+ with 4 disk drives and additional SSD cache, setup and configured by SPAN - brilliant service, thanks!

"Good Service"

Everything worked well apart from the carrier firm DPD did not deliver it until 2days after it was promised, not a major problem with what’s going on, I could definitely recommend the synology NAS I purchased DS2220+.
John

"Great service"

Great service. They provided loads of advice before I made the purchase, and the item arrived within a few days. Brillant and will use them again.

"Very pleased with the NAS a little more work required on despatch."

Very pleased with the NAS, also the packaging was very good so everything arrived in good condition. If, I have one niggle it is that the NAS was supposed to be despatch on Friday, as agreed via email with the engineer, and unfortunately, it wasn't despatched until the Monday. So, I deducted a star, maybe a little mean but I had to alter my plans so there it is.