"Despatched a day late"

Despatched a day late. Not a problem as such but, I would expect a message to let me know my Order is running late informing me of the revised dispatch date. Unfortunately, I had to message them for this information. Reply to my enquiry was prompt however.

"Excellent service"

Excellent service, ordered Qnap NAS with 2 hard drives span setup everything and delivered in 2 days. They have useful videos to help get more from your NAS.

"Excellent Service"

Excellent Service, very transparent, keeping you in the loop of the purchase order. Everything worked as prior discussed. They won me as a new customer.

"Exceptional service"

Exceptional service, making sure I got the right bit of kit for my current requirements and future proofing. Very helpful, knowledgable and friendly I would definitely will be using again.

"Can't recommend if buying from AU"

If you live in Australia, I cannot recommend purchasing from SPAN. Firstly they were not upfront about the costs involved, merely telling me there 'may' be some fees at the border & that they are unaware of costs involved. Upon looking into this 'after' I had to pay the unbelievably excessive duty tax, I discovered that it was quite clearly stated that any purchase above $1000AUD must be lodged & will be subject to duty tax, unless there are special circumstances like charity or medical equipment, etc. There's even a calculator available!! On top of this, they didn't supply an AU power cable so I had to borrow one from a friend while they sent me one. By the time all the costs were added up, it would have been cheaper or worse case, only slightly more expensive buying locally but I recommend this anyway as you have the knowledge that you are definitely covered under AU warranty & you don't have to pay shipping costs overseas for returns/warranty. Another thing to be aware of is your banks foreign transaction fees, thankfully my account gets these refunded.

"Absolutely the best !"

Brilliantly constructed website. Order placed and a request made to Lucas who immediately replied and the order was delivered a day earlier than expected. Including build the price bettered buying from Amazon !! I was inspired by watching the nascompares Youtube videos. Thanks to Robbie and Lucas.
So glad I chose SPAN,

"Excellent price & very helpful"

Excellent price comms, including answering queries pre ordering. Drives set up as requested. I'd be happy to use them again as and when! Highly recommended!

"New hard disk drive to expand my NAS"

I ordered an new drive to expand my existing NAS (also purchased from Span.com) via the website. Extremely easy and the drive arrived the next day. Always good service and knowledgeable when answering queries.
Thoroughly recommend Span.com for all storage needs.

"Excellent service"

Excellent service
Very good communications before delivery
Build and test service very good
Plugged DS220j in and got it work very quickly

Some problems getting the DS220j to work as a print server but this may be down to using an old printer and windows.

Very good - would definitely recommend.

"Impressive Service"

Generally Span was very good. Pleased with how they kept me informed me about the delivery and the NAS Server I ordered was delivered and packaged well. They offer to preconfigure the raid installation for you with a subset of available configurations but is unclear what they will use if you do not specify a raid option. They had not slotted in the drives into the server, this is not really an issue but would have appreciated a little note saying what raid it was configured to and to say that the drives need to be clicked in place. The rating I would give them is very nearly five stars. Would certainly use Span again.