"2nd experience catastrophic"

No reactivity after payment.
2 devices omissions in the package .
And the best : I have to pay 44€ of customs after the expedition of the rest .
That takes the cake .

But the guys are sympathic when answering by mail .

"Great price. Quick delivery. Great product."

Great price. Quick delivery. Great product.

"Totally smooth process"

Totally smooth process. Everything happened as you would expect. The qnap was delivered when it said it would be, delivered in a box in a box with plenty of that rice puff padding stuff to protect it.

The team were extremely prompt at replying and very helpful when I made a mistake with my card address.

Many thanks for a smooth buying experience.

(The qnap is also working great out of the box :)

"RAM upgrade"

RAM upgrade arrived quickly and as advertised. Thank you.

"Ordered a QM2 card by QNAP for 10GBE"

Ordered a QM2 card by QNAP for 10GBE. Whilst I have never used this company previously I am aware of SPAN from watching their you tube videos. Whilst they are not the cheapest they were competitive in their pricing. I like to buy from a brand that I am aware of rather than a cheaper unknown on the internet. I ordered the product and as promised it arrived the very nest day. Service was good. The only reason for not giving a full 5 starts is due to the fact I hate having to pay for delivery especially from an online company whereby the purchase value is significant. If they did free delivery on items say over £50 I would most probably order a lot more from them. However it's back to Amazon for future purchases.

"Brilliant customer service"

Brilliant customer service, we had a server go down and as a small business, it was critical to our functioning.

Span had one out to us the next morning so we could get on with our work. Fabulous!

"From the first call through to delivery…"

From the first call through to delivery everything was simple and seamless. I am not at all technical and our office storage system had crashed, was out of warranty and production but backed up to a similar model which raised concerns for me. The advice was swift, accurate and straight forward.

"Nice shopping experience"

Ordering was very simple, shipment was fast and the goods arrived in very good condition, there was a "Fragile" sign attached on the package. Everything is good.

"The service was fantastic ordered on…"

The service was fantastic ordered on the Monday came on the Tuesday also the price was £5 less than Amazon. The nice think about purchasing from Span is that it was not Amazon (nothing wrong with them just nice to give a different company my business) and I got the same delivery that I would have gotten from them. Would, buy from again.

"Ordering of QNAP TS-253D..."

It is easy to find the wanted product or products.
In formation given online is excellent.
Ordering was smooth and goods were delivered as indicated in the order confirmation.
Support was fast and helpful.