Greener Energy Group

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754 reviews
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Greener Energy Group

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Jim Gordon

5.00/5.00

"Great Service"

Martin Lobjoie attended to deal with a fault on our system. He obviously has a wealth of experience and dealt with it very competently and professionally. The fault was soon rectified and the house is nice and warm again.
Thanks Martin. Well done

18/12/2023

Middleton

4.00/5.00

"Good response to problems post installation."

Plumbing team (Steve and Colin) fitted our ASHP, new tank and new radiators. They were very efficient leaving everything clean and tidy. Everything worked well straight away. We also had a battery and additional inverter fitted. It became obvious that the new equipment wasn't properly integrated with our existing solar panels and EV charger. Also the App made no sense whatsoever. After several weeks, electricians Stephen and Conor were tasked with fixing things and have done a great job. It took more work than expected but they tackled it with a good grace, spending time to make sure that all was in order with the hardware. Stephen liaised with Solis and eventually managed to get them to sort out the App. Full marks to him for sticking with a non-standard installation and resolving our problems.

15/12/2023

Andrew

5.00/5.00

"ASHP Annual Service"

Martin Lobjoie was out today to carry out the first service on my ASHP. Martin was friendly and informative. He took the time to talk me through what he was doing and tell me why he was doing what he was doing. It was clear from Martin's attitude and they way he went about the service, that he took pride in his job and wanted to do a thorough service, with no cut corners.

05/12/2023

Manuel Shuker

5.00/5.00

"Choosing Greener Energy was a good decision"

Really happy I chose Greener Energy Group for good quality service, installers and office staff. There has been some teething problems with the Heat Pump but I cannot fault their after installation care team.

05/12/2023

Brian Peattie

1.00/5.00

"Very disappointed"

Very disappointed with this company after reading several positive reviews for the Perthshire area. I am trying to get someone to service my ASHP but after several phone calls to an answer machine which says as a valued customer someone will call me back, after a week it has not happened, I also filled in the service request online form on there website and got an email saying they would be in touch very soon, it also after one week has never happened. Just out of curiosity I called them to ask about solar panels and got a reply within 5 minutes. Unfortunately it seems servicing is of low importance when there is big bucks to be made with installations, will try someone else.

04/12/2023

Catherine Neilson

5.00/5.00

"Martin Lobjoie Annual Service Engineer"

Martin Lobjoie carried out the annual service to our heating today.
Martin is very professional and competent and takes great pride in his work.
He answered any questions I had and tweeked the system to my specifications so that heating times fit in with home/work schedules.
Definitely a well deserved 5 stars.

04/12/2023

Elizabeth Capie

5.00/5.00

"I recently had my boiler serviced by…"

I recently had my boiler serviced by Martin Lobjoie. Martin was very helpful and nothing was too much trouble. Martin is very reliable and always arrives at the specified time.

03/12/2023

Ruairidh Tarvet

5.00/5.00

"Had a great service carried out by…"

Had a great service carried out by Martin Lobjoie. He went over and beyond to optimise our whole heating system and was very kind and friendly. I’m impressed the service was this exceptional as it’s rare to see with some other companies these days. Thank you!

30/11/2023

Alun Owens

4.00/5.00

"Friendly and professional service"

Friendly and professional service. Not the cheapest supplier, but competitive and a "what we quote is what you pay' philosophy. Great recommendations from past customers and helpful and knowledgeable staff to help guide you through the process.

25/11/2023

Gordon Holmes

5.00/5.00

"First annual service carried out."

First annual service carried out on our ASHP.
Martin Lobjoie service engineer completed service. He has actually improved the efficiency of the running of the ASHP, our house temp is more of a constant and very comfortable having used his experience and knowledge and experience as to how the system should run

24/11/2023
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