"Highly recommend"

We have recently had solar panels and an air source heat pump installed. I cannot fault the service we received from Greener Energy, all the staff couldn't do enough to help you. They were very professional and guided us through the whole process, especially when it came to the nightmare that is home energy scotland's grant and loan application process!! The installation team were friendly, polite and efficient. Our panels were installed in a day and our air source 2 days. Our new system works great, we are very pleased we took the plunge and decided to go to air source and add extra panels. I would highly recommend Greener Energy to anyone thinking of changing or adding to their system.

"First annual service"

Martin carried out the first annual service on the boiler and heat pump in his usual professional, tidy and hardworking style. He even remembered to check two small valves had been switched back on - if he hadn't, the system wouldn't have worked. Great customer service!

"Honestly I couldn't fault them."

Honestly I couldn't fault them, they are on the ball. All appointments were made and met with no fuss. All information was to hand and they simply made their job look easy. The install team are superb too. If you are looking to get an install done, seriously don't look anywhere else, these are fantastic!

"Heating System Call Out"

Recently Martin Lobjoie came to look at a small leak from our recently fitted air source heating system. An excellent service was provided. Leak was fixed and everything was explained clearly and concisely. Martin also went out his way to check all settings on the system and gave some really valuable advice. Fantastic quality service.

"Annual Service of Heat Pump"

Recently had Martin Lobjoie round for my annual service of my Grants Air Source Heat Pump. As always, an excellent service. Everything is explained clearly and concisely. Martin also went out his way to add a couple of improvements like an extra in-line filter and a top-up point outside so he could top up my Glycol without dragging a big trolley through my house. Overall, a top quality service.

"Load yourself with patience!"

In January 2023 we installed solar panels, storage battery and charger for the electric car. The problems were chained with them: they didn't show me all the possibilities I could have, so I didn't make the best decision.

The installers were very comfortable and even though I presented them with solutions where they could put the connection cables, because it would have been 5 minutes of extra work and probably 2 extra holes to drill, they told me that they couldn't do that, so they left my cables on the wall, exposed, even though I told them I wasn't the happiest with this solution.

They also installed my electric car charger. And because they didn't measure properly and didn't even ask me if I agreed, they put a black plastic tube on my outside wall. This is to be able to pull the wires to the right height for the charger. When it was best if they measured exactly and drilled the hole exactly where the charger is mounted.

For more than a week I have been contacting them and asking them for a certificate for the electric car charger. Certificate they should have issued when installing the charger, but they didn't.
I contacted them by phone and email to resolve this situation, and for a week the responsibility has been passed from one to the other. The colleague who is in charge is on vacation, or he is out of office, the system is not working.... And look, every day they have an excuse.

Be very well informed before talking to them or better not trust them. Until you transfer the money to their account, they all say that they are working for you, then you find out that there were a lot of things that they did not do, nor do they inform you that they should be done.

"Delighted to have had Martin Lobjoie…"

Delighted to have had Martin Lobjoie visit our home to carry out the annual service. Punctual, polite, knowledgeable and easy to understand. I learnt a lot and now understand my system better having had a chance to chat with him!

"Great customer service"

Great customer service - I was extremely impressed with the service I received from Martin Lobjoie, not only was he extremely knowledgeable, he spent a lot of time explaining the workings of my recently installed heat pump. I had a small blockage which Martin fixed very quickly, he explained why the blockage occurred. He was very passionate and technically sound. It was a breath of fresh air, credit where credits due.

"Very prompt and efficient throughout…"

Very prompt and efficient throughout the whole installation

"Super service fro"

This is the second time we have used greenerenergy once for air source heat pump and now solar panels. Excellent service from salesman to installers and office staff. I have and will recommend then whenever possible.