Greener Energy Group

Utilities
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754 reviews
Overall Rating
Customer Reviews about

Greener Energy Group

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James

5.00/5.00

"They've made the whole process of…"

They've made the whole process of getting solar panels really easy

24/06/2023

Alex E

4.00/5.00

"Got a air source heat pump fitted about…"

Got a air source heat pump fitted about a month ago.
From the first visit from Craig (Sales guy) who talked us thro the design and process to the help with completing the funding application the service was first class.
Please so far but its summer time so will have to see how the Heat Pump works in the winter.

24/06/2023

Tim

5.00/5.00

"Air source heat pump"

Great experience with greener energy group.

Got a hybrid air source heat pump installed with them and couldn’t be more pleased. Longest part of the process was getting the funding application approved.

Experience from start to finish was great. Salesman Craig presented the information which was easy to understand and digest.

Once deposit was paid, funding team helped me through the full application process. This helped me get the funding approved first time and then they got the technical team out within the week.

Once that was done, the installation team were out the following week and got the job sorted in two days.

Documents were sent through the day after final payment so there were no delays in getting my claim to home energy Scotland.

Very pleased so far. Will see how the ASHP works through winter.

23/06/2023

Elaine McCourtney

5.00/5.00

"Superb Customer Focus"

All teams and individuals I came into contact with within the Greener Energy group were very helpful, very polite, and very friendly.
Nothing was too much trouble, I always received callbacks when they said they would, and even my daft questions were treated respectfully.
Their customer relations are the best I have experienced in a long long time.

23/06/2023

Kevin and Linda

4.00/5.00

"Very happy with all the work carried…"

Very happy with all the work carried out installing solar panels and battery. All working well from day 1. Installers arrived on the arranged date, all completed (and explained!) in one day.
Company (arranged by Greener Energy) slow to remove scaffolding (still waiting 19 days post installation).
Interest-free loans (from Home Energy Scotland) slow and not under control of Greener Energy. However it would have been helpful to know during sales discussions that at least 40% of the loan would need to be paid up front (as well as the expected balance not covered by loan).
Battery and control boxes take up a fair bit of space and a visit to determine where this should go would have been helpful all round.

23/06/2023

Craig

5.00/5.00

"Excellent service."

Excellent service.

22/06/2023

joe

5.00/5.00

"Excellent service"

Excellent service. The whole process was made easy and the workmanship was quick and efficient. I would recommend Greener Energy for their services.

22/06/2023

MR A CLARK

5.00/5.00

"Hybrid heat Punp"

From first contact with sales team to completion of insulation I cannot speak highly enough of everyone concerned
Very professional tidy polite would highly recommend

22/06/2023

Obaciu Mihaela Delia

5.00/5.00

"Great service!"

Great service!

We just had the installation last week for our heat pump and the team were great!
Looking forward for the solar panels, battery and charger to come in the fallowing days.

We are very impressed with the service delivered by the company so far.
Will come back with pictures and updates after the full installation of the solar panels.

22/06/2023

customer

5.00/5.00

"Quick & professional"

They were very quick to come to my house, find the right equipment and organise installation. Everyone I dealt with was friendly and professional.

21/06/2023
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