Greener Energy Group
Matthew Merrick
"excellent professional service…"
excellent professional service throughout with quick response and consideration given to us at all times. No hesitation recommending Greener Energy Group
Taylor
"Excellent service from phoning to book…"
Excellent service from phoning to book our annual service to engineer carrying out the work
Very reassuring any issues will be dealt with promptly and efficiently
customer
"Professional install"
Very helpful in preparing the application for the grant and the installation process was smooth and without problem.
Bryan
"Air-source heat pump installed"
We've just had an air-source heat pump installed and the whole thing from start to finish was quite straightforward. Greener Energy were always quick to reply and their customer service was exceptional. Dealt with many different people, all of whom were always courteous and helpful. Pleasantly surprised how quickly the project rolled out.
neil dempster
"Paid £7500 in October 21 for the German…"
Paid £7500 in October 21 for the German electric heaters and was told they would save us so much money. The only reason they save you money is they are so expensive to run, we now have them all switched off. Totally mis sold we have paid £7500 to treble our electricity bill. No joy from greener energy they just gave us some story about we're not using them correctly. Hope this review stops others getting ripped off.
customer
"Martin who has done a few of our…"
Martin who has done a few of our services is a first class engineer and a really nice guy he always does an excellent and thorough job.
However Geener Energy is now almost impossible to contact. Phones hardly ever get answered and then you’re asked to leave a message and immediately told message box full and cut off.
Mr Keith Mitchell
"The Greener Energy Group provided an exceptional service"
The Greener Energy Group provided an excellent and first class service. The communication and support from the personnel was top class and I can highly recommend them.
LP
"solar panel installation."
solar panel installation.
From the start we were fortunate to work with Fraser, Sales consultant. He was refreshing in his approach by explaining the benefits, energy saving and installation. At no time was he trying to "hard sell" the product but rather spoke with knowledge which gave us, the customers, confidence in going ahead in our own time.
The delivery team arrived on time and within two hours had erected the solar panels with no issues. Mike was our installer for all internal work. He worked tirelessly on a Friday afternoon and evening for almost 6 hours to complete the install. He was a clean and tidy worker and completely professional in his approach. He explained everything at the end which was reassuring.
Overall the only thing to improve upon is that we had to phone a few times to find out date of install Better communication regarding this would have been helpful. We are awaiting an EDDI diverter which the company have on order and will be fitted at a later date. However, overall the process has gone very smoothly and I would highly recommend Greener Energy Group if you are thinking of solar panels for your home.
Mr & Mrs Colin Dickie
"Air Source Heat Pump"
We had an Air Source Heat Pump fitted a few weeks ago. Very happy with the service received from Greener Energy Group. Office staff very knowledgeable and helpful at all times and supported us with applying for the grant from Home Energy Scotland.
Installation team are a credit to the company, Nathan, Alan and Daniel, very professional and hard working, always tidy and never left a mess. Very competent in what they were doing. Electrician (Brian) also a credit to the company, very professional and knowledgeable about the system. Took the time to explain the workings of the system and answer any questions we had, very dedicated in what he does.
Would recommend Greener Energy Group to anyone considering a renewable system. Time will tell as we use the system as to the savings, but a huge improvement already in moving away from our previous electric storage heating.
Archibald Scott
"Really pleased with the service I…"
Really pleased with the service I received
Installation was done in a day
Electrician had a problem but competently solved this and everything went smoothly
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