"Excellent, happy experience as always"

Driver arrived on time, even before expectation which was great. He missed his way, so we had to go and turn around to get back to M25. Pleasant conversation. Only thing that pulled down a little was the missed the route.

"Your driver arrived a half hour late…"

Your driver arrived a half hour late for the initial pick up to take me to the airport and then drove like a lunatic!
Somebody at the office told me that you would arrange or do something “special” by way of recompense for the late arrival … that “ something” never happened. This was the 3rd and final time I will be using your company for any future return airport trips

"They don't meet and greet"

I booked a pickup with a meet and greet service for an additional charge.
After a delayed flight (of course British Airways) I expected my driver to be waiting in the arrivals hall. He was not and I had to call him to find out where he was.
I asked OTS to refund me for the meet and greet that did not happen and they have refused saying that the driver was in the car park within their expected time for meet and greet. This is NOT what I paid extra for. Their web site states "A 'Meet and Greet' service can be arranged when booking whereby the driver will be in arrivals with the passenger's name..." this is clearly not what they practice. So my advice is don't pay the extra for this service as it's a waste of time. Apart from that I must add that the driver was really friendly and my onward journey was without issue.

"Once again excellent service."

Once again excellent service.
Driver contacted me at the correct time. Naeem is very pleasant and his vehicle perfect.

"Punctual, Friendly and Competitive Prices."

I heard about this organization from a major river cruise travel company agent who said that the airport transfer service they offered customers was actually through Onward Travel Solutions so I thought that I'd give them a try and go directly onto OTS's website for a quote.

It turned out to be a great decision as the drivers on each occasion were punctual, professional, whilst friendly and their vehicles were very clean and well presented. I normally only take time to provide negative reviews where I think it's important to attempt to prevent someone from experiencing a similar poor service but I felt that this particular business, whose charges by the way are extremely competitive, highly deserved the posting of a positive review.

"Late night pickup from Bristol airport"

Late night pickup from Bristol airport, our lovely driver Pawel was there in 5 mins, safe,comfortable drive ,fair price ,would recommend Thankyou

"Excellent service"

Have used them a few times now. I was back in the UK only for a few days and was able to maximise my time.

"Excellent service!"

Excellent service! Very happy with each trip. We used this company 3 times and I was very pleased each time. They were prompt, friendly, and very accommodating.

"Last minute cancellation of flights was…"

Last minute cancellation of flights was accommodated by taxi company

"Amazing service"

Amazing service. A very polite and professional driver, Chris. All done as expected. Thank you!
Also great communication from the company, a very enjoyable experience