"very reliable"

Very punctual and very reliable been using OTS for a few years now never let me down

"WORRYING"

even when you send them a screenshot of the bank transaction they ask you for a copy of your passport and utility bill (and the pickup was from my billing address).
BE WARNED - operator Vicky does not explain why this is necessary other than to prove it is you (odd as i have only needed this information when signing contracts or dealing with governments).
hopefully trip goes better - will update afterwards

"Lovely driver"

Lovely driver - prompt and chatty - would recommend and will be using again

"OK - driver wasn't waiting for us, but good journey"

Driver wasn't waiting for us - it's true that the flight landed 1 hour early, but it had been doing so for a couple of weeks. Otherwise, a good experience.

"Used this service a few times now and…"

Used this service a few times now and cannot rate it highly enough. Takes the stress out of departures and arrivals. Excellent!
Thankyou.

"Good prices and a good company"

Have used them several times always add the meet and greet option as do not know the airport layout. Drivers courteous and on time, good prices and a good company

"We’ve used this service several times…"

We’ve used this service several times and it’s always perfect. We would thoroughly recommend this.

"Tom my driver was very friendly"

Tom my driver was very friendly, great communication as there was an accident locally to where I was being picked up from and he called to advise he may be 5-10 mins late. In the end he made it on time! Great service.

"Very pleasant and upbeat driver"

Very pleasant and upbeat driver. Courteous. Had fun talking about things to do locally.

"Very poor service, stay away"

Very poor service, stay well away. Booked a taxi to pick a client up from Manchester Airport and drop off 80 miles away, paid for it.. 10 minutes before the client was due to land they telephoned me to cancel the booking as they hadn't got a driver to do it?? Not much help when i'm 1 1/2 hours away from the airport. Very unprofessional and i've still not had my refund.