"Excellent service"

Excellent service. Drive was on time, friendly, and helpful.

"Faultless"

Faultless, was there waiting and very professional

"Polite and safe"

Polite, safe driver. Clean and comfortable car - an ideal service for me.

"Great service"

Great service, drivers on time and hepful.

"The quote is cheap"

The quote is cheap, but they will find a reason to charge you more for every time.

Just to use uber or other taxi company.

Avoid this company.

"My driver was waiting in the arrivals…"

My driver was waiting in the arrivals hall despite my flight being delayed three hours. Very impressed. I have been using OTS for the last two years and the service has always been excellent.

"Great service, great driver"

The driver was prompt, on time and very helpful. Made my journey relaxing and got me to my destination in plenty of time

"The car failed to turn up despite receiving a booking confirmation"

The car failed to turn up to take us to Heathrow Airport.

I booked a car for 5 people to take us to Heathrow airport. Pick up time 4.45 am on the 28 December. Despite having the money withdrawn from my account and receiving a booking confirmation the car did not turn up. When I called up OTS I was told they had made a mistake and I would have to make alternative arrangements. This is difficult at 4.45 am when you have a flight to catch. I would at least of expected them to find a solution. Unreliable and unhelpful. I would not recommend this company.

"Good service"

Good service

"OTS are NOT a Taxi Company.."

OTS are NOT a Taxi Company... They are 3rd party "middlemen" taxi brokers who charge the customer a fixed price and then put the booking "out to tender" to numerous taxi companies and award it to the company that submits the lowest price. Once the booking has been awarded OTS have very little control over how it is performed on the day. There are good taxi companies that work with OTS and take a pride in what they do. There are also very bad ones that don't. It's just the luck of the draw as to who you might get on the day, once again OTS are NOT a taxi company