"Amazing service "

So good! Honestly so realizable this service and so happy I got it to travel from one airport to the other! The drivers always on time and easy to get in contact with!
Defo recommend this service!
Praise to Kev, this driver was just such a nice and kind guy and got us to the airport really quick!

"Reliable and good value for money"

This is my 2nd time using this company to get to and from the airport. Very reliable and polite drivers. Will definitely be using them again

"Perfect taxi service"

Driver was on time friendly but professional.
Highly recommend the company for your taxi needs.

"Good Experience"

Drivers arrived on time - meet & greet worked well at the airport with the driver awaiting our arrival. Stress free - both drivers courteous & helpful with luggage. Would recommend using OTS Ltd.

"Awful company"

Awful company, disgusting car. Rude and condescending customer service and loads of hidden fees. I was unaware the timer started when the plane landed, not when you are off it. The driver was late to pick up and they made me pay for it. Stating that there’s no proof he was late, which is ridiculous. They will also bang on about their terms and conditions which allows them to act so disgustingly! Avoid at all costs.

"Amazing customer service & Driver "

I’m shocked to see bad reviews about this company as they were absolutely amazing for me today. Having experience 3 cancelled KLM flights resulting in a 23hr delay and arriving back to a totally different airport than my home I rang OTS. Mel who I spoke to was amazing and managed to find me a driver, she rang me back really quickly, was so friendly and helpful. My driver rang me to check where I was and arrived really quickly. I had a perfect drive home, really good driver, the car was beautiful and I felt totally safe. I would definately use again. They do however outsource the jobs to drivers as opposed to their own staff so your experience may vary depending on who you get but today at Manchester they saved me from being stood in the rain crying, thanks ladies really appreciate it.

"Abs from Chauffeur Limited was a great…"

Abs from Chauffeur Limited was a great driver, very friendly and talkative actually my second time with him and always been great

"DO NOT USE THIS SERVICE"

DO NOT USE THIS SERVICE
The abundance of negative reviews are not lying to you. The employees who work at this company are deceitful slimey individuals who WILL PURPOSELY mislead you and CREATE dilemmas for you to FORCE you to spend more money. You need a taxi for 2 people and 3 suitcases? They will INTENTIONALLY send a taxi which will NOT have the required space that you have REQUESTED and PAID for. This IS done with INTENT. To be fair to them it is clever. It’s the sense of urgency that they are capitalising on. They KNOW people who are travelling to the airport CANNOT be late and will be in a state of urgency if there were to be any delay. So they corner you by purposely sending a taxi a little too small for your needs and put you in a state of panic and use the emotions to force you to book another taxi to take the load that couldn’t fit. This means they double they’re money and pocket a nice extra chunk. This is all INTENTIONAL and CALCULATED. Truly SCUM

"DO NOT USE THIS COMPANY!!!!!!"

DO NOT USE THIS COMPANY! We were to get an email once a driver was assigned to pick us up at the train station in London. Never received a pick- up location. I messaged the driver 3 minutes after the 2:00 pickup time and told him where we were. 48 minutes later, and walking 2 blocks past the station, we finally made contact.
I was then told that 12 pounds was charged to my credit card for being late. It wasn't out fault that we couldn't find the driver, they never gave us a pick- up location!
I have been going back and forth with them for 4 days now. They don't deserve 1 star!!
Someone said to call your credit card company and report it as fraud. I'm doing that today!! I canceled my return trip to Heathrow airport and they charged me 10% of the fare!!! BEWARE OF THIS COMPANY!!!! THEY WILL RIP YOU OFF!!!!!!!

"Driver 25m late"

Driver arrived 25 minutes late for an airport booking. Nothing else to say. Won’t be using this company again.