"SCUM!!!"

SCUM!!!! Be ware! Don't Buy! I ordered a Samsung mobile and it never came! They don't reply email either. I am going to contact my bank to ask for my money back so hopefully I will get my money back!

"Item not received"

Ordered from this company over a month ago and still have not received my item. I’ve tried contacting them and each time have been ignored. Very poor customer service. Don’t recommend.

"DO NOT ORDER FROM THIS COMPANY"

I ordered in good faith a new Apple IPhone 8 Plus from Smart X Direct .co.uk well over 8 days. I understood the vendor was Apple - that is what was said on the detail. Despatch was 48hr, Royal Mail, Shipping was 5-7 days.
NOTHING ..I have paid £335.
I have emailed the twice and have asked to be contacted, again Nothing..
Who is behind this company?
I will update this review if I do receive the phone.
DO NOT TRUST THIS COMPANY order your product elsewhere.

"DO NOT ORDER FROM THIS COMPANY"

DO NOT ORDER FROM THIS COMPANY! I ordered a ring light on 26/4/20 which I am still waiting for. The delivery email came through which tells me it is still in China and has been with the delivery company since 7/5/20. I’ve contacted both smartx and the delivery company with no response. They are very misleading with the .co.uk website as they are clearly not a uk company since their goods are coming from China!

"UTTER SCAM"

UTTER SCAM, SPENT £325 ON A WATCH TO BE CANCELED AND TOLD IVE BEEN REFUNDED WHEN I HAVEN’T

"Do not buy from them"

last year I rated this company now when I find out the 2 Samsung Galaxy A70 phones DO NOT have UK/EU warranties I've had to reconsider.
My advice do not buy anything of value as in my case what was sold as full 2 year warranty was total BS. Also they are not responding to any calls, I also notice the original Trustpiolot review site for them is now closed to reviews.
I even spoke to Samsung with regards to replacement screen, this is a now go, so now my phone is broken and irreparable
DO NOT BUY FROM THIS SITE.

"My new iPhone 8 is great"

My new iPhone 8 is great! It arrived a week later on time exactly as they said It would. It works perfectly well. Everything’s great. Although I’m going to check in again to see if it still sufficiently works. I would recommend highly!

"Do not Buy from this Website"

I wish I could give no stars. Ordered a phone on 14/4 for my sons birthday, new, just not boxed. A phone arrived on 24/4, later than expected, but with C-19 I could understand. However, phone didn’t work, turned itself off - couldn’t be used off a power cable. Wrote to their customer services to arrange a return - they asked me all the information I had given in my email, but they authorised a return. Sent the phone back recorded - so glad I did that to prove they had it! They said I would receive a replacement within 24-48 hours. 16th May - no phone still - they are no longer replying to emails. I wrote a review on their website/product page on 13/5, that they have removed - so have written another today. All I wanted is a phone that worked as advertised for my son’s birthday - how hard can it be? Do not buy from them. They misrepresent their service on their website, by deleting any bad reviews - or so it seems to me.

"Did nit recieve my watch and wont reply…"

Did nit recieve my watch and wont reply to emails. Very poor service

"Basically a con"

Basically a con, ordered a watch and havent recieved anything,I've emailed and had no response .steer clear