"Extremely dangerous product!!!!"

Extremely dangerous product!!!!

Took delivery of this scooter and placed it in my hallway, the same night at around 3:am my fire alarms activated, house filled with smoke and discovered it was coming from the unopened box containing the scooter. It was making hissing and popping noises, I immediately put the box outside in the rain.
When I contacted the company (which was extremely difficult) all they were concerned about is if I had taken a video of the incident, not if me and my family were ok or any damage caused- had to explain that my priority was keeping my children safe not taking videos of something on fire!
At their request I opened the box and inside was black from fire damage, it was obvious that the battery had somehow exploded?..
Trying to rerun the faulty item has been frustrating, parcelforce refused to take it in the condition it’s in, now they’re sending a returns label and want me to take it to the post office who I’m sure will also refuse to take it due to its condition and the awful burnt smell..
We had a very lucky escape, thank god my fire alarms work or who knows what could have happened.
No refund as yet.
I have 2 other scooters purchased from Halfords that I’ve had no problems with, think in future I would re purchase from them and never from Techtron again.

Please be very cautious when purchasing this item!

"Great service"

Great service

"Happy"

Great scooter at a good price. Instructions are very limited though

"100% worth it"

I first ordered 2 Pro 3500 for kids, admittedly I didn't think I would receive them buy I did abd quicker than expected ! Now bought 3 of the elite 3500 for myself partner and Xmas present. Have recommended to everyone looking to buy a scooter.

"Emailed"

Emailed. No response. I reckon we got a second hand unit. Son is gutted for his bday

"It is a good scooter for the price."

It is a good scooter for the price.
Lack of front suspension is a small problem.but the 10 inch tyres are helping a lot.

Hope if it had little more power to climb steep hills.

But its very good for the price

"Great scooter, great service. What's not to like?"

This electric scooter surpassed our expectations by far. It's a great scooter at a brilliant price and the customer service so far has been excellent. The item was well packed and delivered extremely quickly and with regular updates.

"Easy to order and fast delivery"

Easy to order and fast delivery. Very impressed.

"I’m not the most technical… at all"

I’m not the most technical… at all. I bought this for 15year old and he really likes it. It was easy and clear for me to assemble. Charges quick and lasts. Definitely happy with my purchase :) quick delivery too

"I will be taking them to court"

I will be taking them to court. No customer service skills at all just rude sent the broken scooter back still broken but more broken. Can't believe they are even still trading the reviews on here complete joke I think any good reviews are fake because I've heard so many bad experiences like mine