"I hope I never receive another PERX card"

I hope I never receive another one of these cards.
8 of my staff got them and 6 had problems that are still unresolved.

"Done eveything I needed to do"

Done eveything I needed to do. But telling me my credidentials do not match up with employers details.
Contacted employer told me he has no activation code, never gave individual details and he hasn't a clue.
I was sorry to tell him he just lost out on 500 euro. Because it is impossible to activate.

AVOID AT ALL COSTS.
THE WEBSITE IS LIKE A SCAM WEBSITE THE NUNBERS DONT WORK, IT FREEZES , U CANT SEE THE WEBSITE DUE TO A CHRISTMAS WARNING ABOUT THERE HIGH VOLUME OF CALLS.

WHAT AN ABSOLUTE WASTE OF A DAY AND UPSET TRYONG 100S OF TIMES TO ACTIVATE THIS . AND NO ANSWER ON THE PHONE

IM FUMING

"Thier website caused all sorts of…"

Thier website caused all sorts of issues,,customer service is a joke,,non existent,,,now have to wait for a mystery email from someone else absolutely ridiculous

"Very helpful…"

Fintan was very helpful with prompt replies.

"David was fantastic "

Thank you David for helping us get our cards on time for Christmas

"Forget them, ZERO customer service"

Trying to contact their customer service. No chance of that. Customer service states "between 60 and 61 minute wait time. The activation process is prehistoric, for example, try adding your birthdate, scroll back from today one month at a time, what a disaster. Awful, awful totally awful. Feels very scammy.....BTW, note that the 5* reviews are likely written by Perx connections/staff to counter the poor reviews.

So happy to update!!!

Got a reply from TP saying the PerX wanted more details to deal with my issue. Great, called them, 15 minute wait (it's Christmas Eve) I had a lot on so I couldn't wait. Their helpful call centre said "no problem if you can't wait, leave your number and we'll call you back and you'll keep your place in the queue" Great.....,.waiting, waiting.....and waiting, no call.....no surprise, no solution and more to the point.....no working card. Well done guys!

"Terrible customer service"

Terrible customer service, having difficulty with codes for card . Rang twice . On hold for 40 mins , left message to ring me back but no call back. Sent email and it bounced back . Never use again.
Absolutely lousy service

"Wow what can I say the worst card I…"

Wow what can I say the worst card I received could activate it and could not get customer service do not recommend them at all.

"I delt with sarah Churchill and she was…"

I delt with sarah Churchill and she was amazing to deal with... .. will use this company more

"My experience with trustpilot wasgreat…"

My experience with trustpilot was great because Sarah the assistant I was dealing with was so helpful with her advice on how to place my orders online Thank you Sarah.

Sean M.