"I tried to buy a coffee table, but there no luck. Thanks God."

I tried to buy a coffee table, but after the promised waiting time, I didn't receive at least a notification of the order status. I sent an email and asked what was happening. They answered that the "raw materials" weren't available and that a refund would be sent to my credit card in two or three days. I waited over 10 days, wrote again, and nobody answered my email. Finally, I made a dispute on my credit card to get my money back. Search first for the products they sell. I found the same coffee table for 50% of the tagged price while searching the internet.

"Ann worked tirelessly to make sure my…"

Ann worked tirelessly to make sure my lights arrived in one piece and designed to specification.

"Will never shop anywhere else for anything electrical!"

Will never shop anywhere else for anything electrical! Not only is product beautiful and excellent quality the customer service was above and beyond any online company I have ever dealt with.

"Great product and customer service!"

Great product and customer service!

"Great product!"

Great product!

"Good products "

Good products , but great customer service . Ann is the best 🙌

"Great Customer Service"

I ordered the wrong item and Johanna in the customer service department went above and beyond to help me with the return and get the correct items for my project.

"50% refund policy from purchase (totally unfair)"

Ordered fixtures and when received realized they were of sub par quality. When I attempted to return, they negated half of the total purchase. Thus, I would receive a refund of 50% of my total purchase.
I have ordered from countless lighting and fixture companies and have never come across such an unfair refund policy. I will not buy any future items from
Residence Supply and will not recommend them to others.

"Nothing Like the product shown"

Nothing Like the product shown. This is a scam website to sell cheap stuff and then when you go to return they take 50%. Buyer beware!

"The product is a conversation starter…"

The product is a conversation starter for anyone that comes in to our home AND the customer service team is very responsive.