Residence Supply

Interior, Garden and Utilities
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406 reviews
Overall Rating
Customer Reviews about

Residence Supply

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Indiana Anderson

5.00/5.00

"Fast and very correct "

Fast and very correct! The purchased item arrived damaged during transport and the piece was replaced without any additional costs. Great professionalism.

20/08/2024

Vincent Epper

5.00/5.00

"Beautiful Cushions"

Great cushions, one corner damaged but repairable. Clean packaging and friendly note. Long delivery but good experience.

19/08/2024

Handy

4.00/5.00

"Received my 5 grid non-dimmable lights…"

Received my 5 grid non-dimmable lights in, super easy to assemble and install. These lights lit up my 10×12 shop really bright and they do not have any shadow lines when taking pictures. The kit even came with an extra light bar and clips. Great price and products.

19/08/2024

Hannah Jones

5.00/5.00

" Beautiful shelf ordered"

Beautiful shelf ordered, delivery a little long but the packaging was impeccable. A screw was missing, but easy to replace. A kind word accompanied the package. Good customer experience.

17/08/2024

Laura Johnson

5.00/5.00

"The light itself is bright but a little…"

The light itself is bright but a little warmer than i thought it would be. i had bought another brand first and it had a little nicer mounting hardware (carabiner) with it. i got two of these lights for the price of the other one. i just hope they last a long time as i took my dim florescent down and relocated them.

17/08/2024

Grace Harris

5.00/5.00

"Customer Service was fantastic."

Customer Service was fantastic on getting me the replacement lights to me very quickly! Thank you very much!

17/08/2024

Krista

1.00/5.00

"terrible quality. terrible customer service. "

I purchased stools from Residence Supply and they looked almost nothing like the images that were on their website. Complete wrong color. After making no less than 6 phone calls to speak to customer service, where I was told a different excuse about not knowing if I would be able to return the stools or not, I finally got shipping labels sent to me so that I could return the stools. However, the stools have now been in their warehouse for a week and no one will return my emails re:when I will get the refund issued. I emailed them two days ago, last night, and this afternoon with no response. The last I heard from them was Tuesday when I was told that they needed to be inspected before refund was issued. A week to inspect small stools seems sufficient. 0/10 recommend this company. If you like the way their products look, I suggest you do what I should have done and take a screen shot and do a reverse image search to find the actual manufacturer of the item you want to buy and purchase it from its original manufacturer.

17/08/2024

Ronny

4.00/5.00

"So far so good"

So far so good. Have only had them installed for a short time and they work great. Sent the dimensions of the area to be lit to Residence supply and they provided an accurate number of lights need for the area and the model to install.

16/08/2024

Avery Jackson

5.00/5.00

"Residence Supply was great in helping..."

Residence Supply was great in helping determine my needs for our project and the light are great!

15/08/2024

Lindsey

2.00/5.00

"This company is incredibly sketchy"

This company is incredibly sketchy. Everything will be shipped from China, take much longer than you are expecting, and most likely arrive damaged. They are alright if you are patient AND only buying smaller, durable items.

I’m also noticing that the positive reviews they receive come in “batches” of 3-5 within a few hours of each other, which seems rather strange and fake.

You can find their same products elsewhere which much more reliability.

15/08/2024
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