"Dealing with this company was a breeze..."

Dealing with this company was a breeze. We ordered a significant amount of lights and only 1 of 30 had a issue which they immediately sent a replacement.

"Residence Supply has been very helpful..."

Residence Supply has been very helpful in assisting us with our unique lighting needs. They communicate well and process orders promptly. We received our order quick! The lights look great! Will be ordering more in the future to finish our project.

"I' m a total idiot when it comes to this..."

I' m a total idiot when it comes to this tech stuff. The guys at Residence Supply were amazing. I called multiple times they were always patient and guided me to the right projects. The lights are installed and they are incredible.

"They will charge you for products that are unusable"

Such a disappointment.  The dimmers do not work well at all.  I installed them on multiple lights that had been working just fine on Triac dimmers, because I wanted to change the aesthetic look of the dimmers.  These dimmers do not have a smooth stepped dimming process, they go from 100% to 90% to off.  In the 'dimmed' setting they flicker in a visually disturbing way.

I read all of "technical" specs, which are severely lacking, and the FAQ that states "Is this compatible with my lights?  The Brass Rotary Dimmer should be compatible with all types of LED bulbs, Incandescent, or CFL bulbs as long as the bulb is rated for dimmable use."  This is not true.    

I've been working with customer service for nearly two weeks to get a response on how to return them only to be told I have to pay a 50% restocking fee on the other suite of electrical devices I purchased to match these defective dimmers.  So I will be paying hundreds of dollars for a terrible experience and no working devices, and weeks lost on my schedule waiting for these to arrive and then resolve their defects.  I am an interior designer who works with hundreds of vendors and manufacturers and have never encountered such a shady transaction.

Save your money, this company is not reputable and will not stand behind their product when it fails.

"Under cabinet lighting"

They made it easy. To configure under cabinet lighting for us. Very helpful taking the time to answer our questions etc. We had only one issue with the switch, called them & they swapped it out with a new one under warranty. I highly recommend them.

"We love dealing with Noor the lighting..."

We love dealing with Noor the lighting expert for our commercial needs.

"Excellent customer service"

Ram was incredibly helpful assisting with finding the right bulbs and measure of light for our commercial space. He found a rebate that was outstanding as was his customer service.

"Angelica was an absolute pleasure to…"

Angelica was an absolute pleasure to deal with!
If I lived in MA, I would steal her away & ask her to work with me. ❤️

"In short they made my plan in real"

In short they made my plan in real, highly recommended❤️

"Shipping and Returns"

I ordered a total of three orders. Two of which said items in stock and ready to ship. However, it took from order date of May 2 to May 29th. Unfortunately these didn’t meet my need after electrician got new home started install. I called and explained I need to return… I was rudely told it would be up to a 50 percent re-stock fee. Then once they saw it was over the 14 days the denied any all return.
Poor customer service and I’ll not buy again.