"I spoke to Charlotte who sorted…"

I spoke to Charlotte who sorted everything I asked for straight away

"Charlotte"

Charlotte was quick to respond & professional.

"I I spoke to a lady called Charlotte…"

I I spoke to a lady called Charlotte who helped me with a situation I could not resolve online.. Was very quick and easy. Usually anytime I speak online chat it takes hours to get a reasonable reply..

Thankyou satisfied customer who will be returning. Thankyou.

"I needed to change my email address so…"

I needed to change my email address so used the Nova chat box which proved to be very quick and efficient. Thanks CHARLOTTE

"Great customer service "

Both Sienna and Teresa before prompt and efficient in helping me with my query.

"Excellent customer care"

Sienna was very helpful when I enquired about my existing policy. Sienna answered my questions in a professional manner, providing excellent customer care service.

"This is by far the worst insurance…"

This is by far the worst insurance/breakdown provider I have dealt with. Never ever buy any insurance with this provider even if they sell it for free. They denied the service and have a person who can't speak English properly and after taking all the details from you will tell you that your claim has been denied. No service is available to you.

"Very quick to reply and action my query…"

Very quick to reply and action my query also very polite.

"Quick and helpful"

Quick and helpful. Thank you Sienna

"Sienna provided outstanding customer…"

Sienna provided outstanding customer service.