"Rude call for insurance and the sales…"

Got a call for insurance and the sales guy wanted me to guess how much my insurance is. I asked if he could just tell me and he kept insisting i should guess or give him a figure. After i refused he quoted me a ridiculous amount and asked how i felt. He then went on to say negative things about my postcode, i just said 'Thanks for the call', he hung up without saying anything. I'm glad i experienced this rudeness at the quote stage.

"Do not use this company and avoid at…"

Do not use this company and avoid at all costs, rude staff do not help when you need them most!

"Telephoned for a quote"

Telephoned for a quote, spectacularly unhelpful.
Could not be bothered.
Go somewhere else where they can be bothered.
Provided no information just said they could not quote.
They really do not deserve to succeed.
If this is how they behave when getting new business imagine what they are like if you have to claim?

"Bad Karma will happen to everyone…"

Bad Karma will happen to everyone working for this company and their so-called brokers! Scumbags!!!

"have now tried over a dozen times to…"

have now tried over a dozen times to contact Bollington via phone and email .... not one returned call ... managed to get through to a human being twice but got cut off .... they have all my details ... why didnt they ring back .. desperately required renewal ... had to go elsewhere ... not good .... i now require refund for remaining 5 months ........

"If it was up to me there should be room…"

If it was up to me there should be room for minus stars,cancelled my insurance 7days befor letting me know so I was driving delivering customers goods all over the uk with no insurance.
This company should be struck off from operating as an insurance company and made to pay their customers a full refund on their cancelled policy as it's no fault of the customers.

"don't use they are rude"

don't use they are rude and like hanging up on you while talking.... Go else where

"the option for NO STARS is not there so…"

the option for NO STARS is not there so in order too get to make comment you have to click a star...

this however is downgraded to NO STAR as this company is as crooked as the rest of them
wouldnt accept a no claims certificate from my previous insurers because they said it had been generated by the broker not the underwriter....
unfortunately POLICY PLAN ( previous insurers have gone BUST)
anyone else with the same problem...
avoid at all costs.
THE CUSTOMER IS ALWAYS RIGHT

"My claim occurred 3 WEEKS AGO"

My claim occurred 3 WEEKS AGO and I'm still waiting for a decision from their underwriters. Total unacceptable! Loss of earning and numerous phone calls. Bollington couldn't care less but once my monthly payment is due and I can't afford to pay it I'm sure they'll be contacting to me!!!

"I called them a few times, no return call,"

I am not wasting time emailing customer complaints,
I have been a loyal customer for 20 years, and now you would not quote me or send a renewal insurance,
Shame on you!!
I called them a few times, they have been OK before, but 2020, the mood has changed to bad attitude, they are not interested in loyal customer,
Called them, with promise I would get a call back,
did they, no no no,
Now Mark posts a reply 3 weeks later,
Please don't male tales MarIk, it was you I spoke to,