"Brand new e-bike came with mechanical…"

Brand new e-bike came with mechanical issues. Gear changing issues to be exact. Chain came off on the third day and started to separate at the master link. Tried to file a claim and was denied twice

"Protection for wProtection for what?at"

Protection for what? Car, life insurance, health insurance, laptop? Could you please tell me what you are protecting?

"Such a scam"

Such a scam. Wouldn’t accept my claim of a massive stain on my bed. They had an excuse for everything. Definitely not worth it.

"Easy to file a claim and fast response."

Easy to file a claim and fast response.

"Went very smoothly"

Went very smoothly

"Claim was easy to complete - great warranty!"

Claim was easy to complete, was approved with no hassle and reimbursement received right away. Great warranty service!

"These people are obnoxious they hound…"

These people are obnoxious they hound you like a bad used car salesmen. After you tell them politely tell them no a 100 times, they still try to sell you their junk plan. What a horrible company they would be to do business with.

"i purchased a part for my truck and the…"

i purchased a part for my truck and the box was ripped open on the end notified extend and sent pic of box ripped open and retaped missing parts that im sure fell out after damage (sure the company didn't ship it that way and did cover the problem great customer service Realtruck) filed a claim and was denied because they don't cover ,Defective,Incorrect or Missing parts what a waste of money

"Step by step "

Step by step
I received a call last week saying my claim had been approved, and I should receive a text or email of confirmation on this and The next step that would Be taken.
I have not received anything

"Absolutely horrible experience with…"

Absolutely horrible experience with…
Absolutely horrible experience with Extend. We were denied a claim for repair for a reason that was not stated in the policy. After asking for further explanation we got nothing, no email response no phone call or anything even resembling costumer service. This coverage is not worth one penny and the only reason by item was repaired is that the repair was already in process when we were denied coverage and the company itself offered to cover the repair. Do not buy any policy with Extend.