"Connor came for the installation"

Connor came for the installation; he was very professional and efficient.

"Great recovery "

After a glitch on the website that meant I couldn’t proceed with my order online, Uros took my call, understood the issue, said he would sort and call back. All of which he did. He made a poor initial experience good! Excellent customer service. Let’s hope the actual install is as good!

"Amitosh very professional and clear on…"

Amitosh very professional and clear on the offer

"Great customer service "

Just got off the phone with Hyperoptic to renew my contract. Stefan G made renewing my Hyperoptic contract effortless with his expertise. He clearly explained options and addressed questions promptly, making the experience quick and efficient!

"Very poor speed I’m lucky to get 10% of…"

Very poor speed I’m lucky to get 10% of what I pay for and significant worse than their competitor I had previously. Avoid at all costs

"The support engineer was great and the…"

The support engineer was great and the internet speed is exactly what I signed up for. Hence, I am so happy that I signed up and I will definitely recommend it

"Sara was amazing and quick to help…"

Sara was amazing and quick to help resolve the problem with our Internet installation. Very professional and well informed! Thank you!

"Hyperoptic BroadBand "

Bogda Cotra was really helpful and resolved my request immediately and was really polite and professional 👍

"Suzana Djokic (Ticket# CS0175380)"

Suzana Djokic (Ticket# CS0175380) - Suzana has been very attentive to my details when I explained that I am looking for best offers that can work out in my favour, She was very swift in providing the details as she understood what I am looking for. She also understood that I am a very loyal customer and she ensured I get best offer that will suit my requirements. She has been very understanding, clear in articulating the details and empathetic and ensured that I get the right offer. Overall the customer service that I received from Suzana is best in class.

"Great costumer experience "

Called to enquire about their packages as I’m moving homes. Martina was very courteous and informative and was able to secure a good deal for us! Would recommend.