Retirement Line

Financial Operations and Advisory
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821 reviews
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Customer Reviews about

Retirement Line

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Helen

4.00/5.00

"Very satisfied "

Everything was explained fully and I was kept informed throughout the process by Johnathan.
When all was finalised Ben was great emailing to confirm.
Very satisfied.

11/02/2025

Joanna Bryce

5.00/5.00

"Excellent service "

I have been researching buying an annuity myself and had been hitting a brick wall. One call to Retirement Line changed everything. My options were discussed with me and I was supported in making the best decision. The advice I was given was impartial and guided me through a very complex process.

Once I had chosen a product I was assigned a customer support worker Louise who has updated me regularly and been incredibly helpful. Many thanks.

11/02/2025

Christine Young

5.00/5.00

"Your pension explained "

The help and explanation about my pension was excellent. Ben Payne was patient and explained things to me if I didn't understand them, he is an asset to your company. Thank you

10/02/2025

Rod Hobbs

5.00/5.00

"Will and Sabrina "

Will and Sabrina helped me make what I thought was going to be a difficult decision very easy.
I spoke with Will a couple of times and he helped me decide what I wanted to do.( There are so many options)
Once having made the decision,Sabrina did all the ‘ behind the scenes’ stuff.
My money started to come through very quickly.
I can’t thank the guys enough.
You are in good hands if you are thinking of using them.

Rod Hibbs

10/02/2025

Cliff P

5.00/5.00

"Prompt, efficient and competent"

I made an online enquiry as an attorney. Oliver Scott phoned me, taking time to find out personal circumstances to maximise potential pension income and talked about options available. He gave me a comprehensive list of questions to ask each company holding the pension pot. Once he had put the data into the system he came back to me with several options. The outcomes of each option were clear. I made my choice and Oliver submitted the application to chosen pension provider.
Ben Payne then took over the case, liaising with me, the companies holding the pension pots and the company paying the pension. Ben gave me regular updates and chased up companies for a quick completion.
From first enquiry to completion was only 10 weeks which I was impressed by considering that included Christmas/New Year and the need to use lasting power of attorney documents.

10/02/2025

Susan

5.00/5.00

"5 year Annuity"

When I contacted retirement line first which was December 2024 I spoke with a Tom Handley who was extremely professional understand and helped as pensions is a minefield of options
Once I,d made a decision he passed me on to Ben Payne
Who kept me up dated with the transfer of my funds to my pension I felt confident that they were doing the best with my funds and would highly recommend

09/02/2025

Paul H

5.00/5.00

"First Class Service From Retirement Line"

Excellent experience and communication throughout - from the initial contact and quotation stage (Rick H), through to the annuity purchase and administration (Jasmine S). A very smooth process, and a thoroughly professional, helpful and friendly experience.

08/02/2025

Mark Preston

5.00/5.00

"Retiring can be a mine field"

Retiring can be a mine field, Dan of Retirement Line guided me through the various annuity options and explained them for me to make a informed decision.
After make my decision, Mollie was assigned to me to take care of liaising with my annuity provider and keeping in touch with its progress.

08/02/2025

Tony

5.00/5.00

"As an annuity broker they achieved…"

As an annuity broker they achieved better results for us than going direct to the providers, most of whom would not work with us directly anyway. Once the annuity was chosen the administration team took away all the effort of providing the required information and completed the transfer process efficiently. I have no hesitation in recommending RetirementLine, I was helped by Danny and Ben who were both pleasant and informative.

07/02/2025

Colin W

5.00/5.00

"Happy Retiree"

I can highly recommend the excellent service provided by Retirement Line who supported me in my selection of annuity. In particular Johnathon Davis who provided detailed information on types of annuities, rates and providers. Thank you, Johnathon for walking me through this world of options available. Very knowledgeable and wonderfully patient! Having made my decision, the process was then completed by Louise Szombara who kept me updated at all times and delivered well within the timeline expected.
I have no hesitation in recommending this company and in particular the two people above for their support.

07/02/2025
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