"With regards to the work carried out"

With regards to the work carried out by Terry and Joshua, honestly it was a great pleasure working with you both, at every step of case, i was given the opportunity to ask questions, and you provided me with clear information which was helpful, both in writing and email.

Every when the case was delayed, you explained the reasons step by step, which put my mind at ease.
As a result, i felt comfortable waiting until it was processed.

I must say thank you for your comprehensive response, / report which outlines the in full details, therefore I will recommend you in case anyone's interested in the above service mentioned above.

"Highly recommended "

I recently contacted Retirement line as I was looking for an annuity, Johnathon explained everything to me, answered all my questions and gave me the best company options, once I decided what would be best for me my account was passed to Terry who kept me updated every week by email and phone calls, the whole process was a lot quicker and easier than I thought it would be, I highly recommend Retirement Line

"Very quick and efficient"

Very quick and efficient - Andrew Ward and Louise Szombara were both very helpful.

"Retirement Line provide no nonsense…"

Retirement Line provide no nonsense information and have staff that know their business. Sam Pitchford provided brilliant service and was always prompt in answering queries and sending out information. Ben Payne managed the process for me and kept me fully informed. Highly recommended.

"VERY Happy Customer…"

My initial enquiry to Retirement Line was early in January. I had 2 phone appointments with Josie Thomas where the figures, options and procedures were explained clearly and without pressure. Once I made my decision to go ahead with the product chosen, things moved swiftly, quicker than I expected and was promised!

All administration was completed by Jamar Dobson and he kept me up to speed almost daily. I am now a happy retiree, lump sum received and waiting for my first payment to start.

"Great Service to find an Annuity Provider offered by Retirement Line"

Jordan supplied me with all my choices, when I was choosing the type of Annuity suited me best. When I didn't understand, he took time to explain, so that I was able to take a more informed decision.
Once my decision had been submitted, Louise took over the administration and liaised with my pension pot provider and Annuity provider and the whole process was quick and completed by mid January 2025. I am now receiving my annuity each month. I would recommend using Retirement Line's service to purchase your Annuity.

"Lived up to and exceeded expectations"

Retirement Line lived up to and exceeded the professional expectations I had from a career in the financial services industry.

The experience was a level above that which I had encountered previously in getting enhanced annuity quotes. Thomas Handley was reassuringly persistent and hard-working in pursuing the best quotes for a joint life annuity for myself and my wife, and in following up responses from product providers.

Amy Rogers kept me well and precisely informed after I accepted the final agreed quote and through to the policy documentation being issued.

Overall the speed of the process was well above my expectations and indeed predicted turnaround times.

I would have no hesitation in using Retirement Line again or in recommending them to friends.

"5 star experience from beginning to…"

5 star experience from beginning to end.
Johnathon Davis and Terry Finch provided a comprehensive and reliable service with regular updates throughout.
I am struggling to think of any constructive criticism.
I have already recommended Retirement Line to a former colleague.

"Amazing company"

Amazing company. My annuity application was so easy and I was supported all the way by two lovely members of staff, Edward Starling and Ben Payne. They kept me regularly updated and fully informed of how everything was progressing. Will be recommending to all my friends coming up for retirement. Thank you Ed and Ben. My husband had the same excellent level of service with you recently.

"I used Retirement Line to set up my Pension Annuity."

I used Retirement Line to set up my Pension. Paul was great at explaining the different options available and talking us through the differences in the various policies. Sabrina was very good with the administation, requesting information, following up and answering questions, keeping in touch in a timely fashion advising on progress right up to completion. Thanks.