"New Booking System for us"

Rocky start, due to a new booking system for our performing arts school, but now we have built up a relationship, the team understand our regular requirements. Have been exceptionally helpful and very quick to respond. Personally, I do find it much better to deal with the same person though. Particularly, our thanks to Hena who has always managed to sort out any problems satisfactorily and offer suggestions for any potential queries that might arise.

"Hire a Pitch have been so accommodating…"

Hire a Pitch have been so accommodating and helpful when booking a football pitch for our community project which connects young under privileged youth with the wider community.
They have been super prompt with their responses and communication which is greatly appreciated.

"Officials for recent 11aside…"

We used the company in a recent 11aside football match for referees and linesman. The service was quick and easy, the officials turned up on time and did a good job. Pleased we used the service and will be using it again

"I book pitches regularly.i am very…"

I book pitches regularly.i am very happy with the service.we usually book in south london.
Sometimes we book in eastlondon. I recommend all to play in this pitch.

"I have been booking with these guys for…"

I have been booking with these guys for a couple of times. It's easy to get booked as they provide excellent service and quick response as well. Played in London Bridge, Waterloo and some other pitches as well and they are some perfect pitches in London to get your ball rolling👌.

"Quality"

Great pitches, played there multiple times. I recommend.

"I love playing on these pitches"

I love playing on these pitches, great customer service and easy to book

"Horrible experience - worst customer service"

Horrible experience! This must be the worst customer service I have ever experienced.

Booked a ref over the chat and luckily I got screenshots to prove the time and day with reference #.

1st let down - Ref called me on the wrong date saying they are waiting on the pitch. A rude person contacted me on my whatsapp!! saying I booked that date but luckily had prove I didn’t.

2nd let down- Pitch was flooded because of the rain so I tried to re-arrange for one hour later on the same neighbourhood only to be met with “sorry mate it’s your fault you will not get a refund and there is no ref”.
After talking they told me there would be a new ref that never showed up! They said that an email was sent but that was a lie - no email and we didnt have time to book a new one since the we trusted the person would show up.

3rd let down - no apologies nor refund nor even credit for a next game. Had to deal with a very unpolite person over whatsapp that has no idea how to treat a customer


If the company has any interest in changing this, the order reference is 151022wal

"Really easy to book!"

It’s really easy to book pitches through the app and the staff are helpful when enquiring about booking over the phone.

"hireapitch"

Booking the pitch through hireapitch was extremely easy. The advisor I spoke to was also very helpful