"Stress free process"

Easy, seamless process. Comms were pretty good and car is great.

"Easy ordering process and good customer service"

The reservation process was straightforward and the vehicle arrived in good condition and on the day it was booked, but it's an all-electric vehcile and was delivered with just a 13-amp charger....
To their credit, Elmo customer service responded quickly to the issue but I am now 2.5 weeks on and I am still having to rely on finding tethered chargers when out and about while waiting for a cable to arrive.
If you want to be taken seriously then checking that approriate charging cables are supplied is surely a must?

"No Complaints here"

No Complaints here
Hand over went smooth and delivery man answered all my questions

"I have been with this company for a…"

I have been with this company for a good few months now. I haven’t had any issues at all. I was with another company that’s very similar before this and had what I can only describe as the worst service and experience from a company I have ever had in my entire life. That’s putting it mildly. I’m sure you can figure out who they are. Elmo have been great. Absolutely no trouble. The service is friendly and very quick. They have done everything they said they would so far. No bother or stress. The process from start has been easy and service has been 10/10. Admittedly I haven’t had an issue with my car or anything so I can’t say how they handle those kinds of things but so far I cannot fault them and would happily recommend them.

"1st Class Service"

Excellent company to deal with and the contact Chanel was always available and the communication faultless and so quick - not always the case with any online companies. Would not hesitate to recommend.

"Great website"

Great website, very easy to understand

Plenty of support

I like the subscription idea where everything is included

"Everything went very smoothly and lived…"

Everything went very smoothly and lived up to expectations. Only one small downside - the driver was unable to complete a full charging on the delivery so the car arrived with only around 25% charge, meaning I had to go and charge very soon after receipt.
Just unfortunate and I would certainly recommend Elmo to anyone looking for a short-term EV

"Perfect!"

Literally everything was done as promised. Excellent customer service and fantastic car. The only negative is that I wish I’d found this company sooner!!

"Excellent customer service"

Excellent customer service, from the process of subscription to the delivery of the vehicle. Driver, was extremely helpful and friendly.

"Elmo"

Samantha was extremely helpful setting up my subscription and so far it has been an easy process to join.