"Attention escroquerie il ne vous rend…"

Attention escroquerie il ne vous rend pas la caution comme c’est écrit dans le contrat une plainte seras déposée

"Worst comapy, still miss deposit and refund after 2 months"

Very bad service and company. i have rented there twice within a month. the first time is more than 2 months ago now, and i have still not got my deposit back. i have called and sent mail, but no reply or update. very very bad.

Also the second time, we where going to Oman, and could not enter, because they made a mistake in the papers that was needed to enter the country. so we had to return back to dubai. they do still not answer us after we required to get a refund. no answer and no update. worst car rental company

"Abu dhabi airport"

Abu dhabi airport. I delivered the car in 24 september. when in 19 september i took the car and gave a deposit with my debit card of 734,00euro they strongly assured me that in 40 work-days i had my deposit back. 60 days passed and i m still fighting to have my money back. I also spoke with my lawyer. I WAIT FEW DAYS MORE, THAN I LL GO THERE PERSONALLY TO MAKE A MESS.

"ARNAQUE"

Je vous écris au sujet d’un problème persistant concernant la restitution de ma caution de 3000 AED, prélevée lors de la location d'un véhicule auprès de votre agence Avis à l’aéroport d'Abu Dhabi. En l’absence de carte de crédit, j’avais versé cette caution avec ma carte de débit, comme requis par votre agence. Le personnel m'avait assuré que le montant me serait restitué un mois après la fin de la location.

Malgré plusieurs relances par e-mail et des promesses de remboursement, je n'ai toujours reçu aucun remboursement. Nous sommes aujourd'hui le 13 novembre, et le délai initial est largement dépassé.

Cette situation est non seulement désagréable mais aussi contraire aux engagements de votre enseigne. Si aucune action n'est prise dans les plus brefs délais pour me restituer cette somme, je me verrai dans l’obligation d’entamer des démarches légales pour obtenir gain de cause.

Je vous remercie de me contacter au plus vite avec une solution concrète et rapide. Je tiens également à exprimer ma déception quant à cette expérience et à conseiller à d'autres clients potentiels d'éviter cette agence pour ne pas subir le même désagrément.

"Cowboys who give Avis a bad name..."

Hands down the worst post rental experience with any car rental company in the world. This franchise of Avis is operated by a bunch of crooks.... and I say this with factual evidence rather than with emotional frustration.

Rather than collect the vehicle from the downtown location, I opted to have the car delivered to my hotel for a nominal fee. However in order to do so they insisted on taking the AED3000.00 security deposit up front on top of the delivery fee.

Don't worry we'll refund the security deposit within 45 working days after your rental.
Fast forward 4 months post rental and after multiple chases and excuses as to why the money hasn't been refunded it finally landed back to my credit card this week.

I thought that was finally the end of the matter but the sting in the tail was multiple fraudulent attempts to use my credit card in the UAE for small amounts which triggered a security alert with my credit card company. (I've not been to UAE since June). My credit card account is currently frozen while my account is re-secured and a new card issued.

Will not use this cowboy company again. Ever. Buyer please be aware over what you're getting into.

"never refunded deposit"

never refunded deposit, 3250 aed scam
Don't rent any car in dubai from them
They support never answering

"They stole my deposit and keep playing…"

They stole my deposit and keep playing games that they will refund it and send me the slip

"No deposit refund after 2 months "

Even though the check in and check out processes were smooth and fast, my experience with AVIS is quite terrible. After two months, I still didn’t get my deposit back. I thought my first bad experience with AVIS in France was an anomaly but my experience in the UAE confirmed how bad the client service is in that company. I will never use their rental services again.

"deposit scam"

They have took a deposit of over £1000.00 for the car rental at the airport and this hasn't been refunded yet, I have written to them few times and I had no response from them. So please think twice before you make any deposit to them. They are proper cons and scammers.

"DEPOSIT SCAM!"

The course of the rental was fine, but I still do not have the deposit of 3.000 AED, the vehicle was according to the protocol in order returned