AVIS Rent A Car UAE

Vehicles & Transportation
badge Company profile claimed
82 reviews
Overall Rating
Customer Reviews about

AVIS Rent A Car UAE

Write a review about avis.ae
Show Reviews

Mikkael

1.00/5.00

"Jeg skulle vente 1time for at afhente…"

Jeg skulle vente 1time for at afhente bilen. for at aflevere bilen Al khan Sharjah var lukket, ansvarlig for Al khan har lukket sin mobil og vil ikke svar på sms'er.
Avis rent car UAE har ikke svaret mit opkald efter over en time venter tid. til sidst jeg har afleveret bilen til parkering vægten. man skal finde medarbejder der har respekt for tid of aftaler. I hate the culture of (see you if God will) in some countries.

24/04/2024

Eiad Sam

1.00/5.00

"They charged me double"

Rented a car from them, paid the cost of child seat upon picking the car.
After returning the car my credit card was charged with no explanation what so ever. Sent several emails to get a replay that the amount is for child seat and a road toll. 5 days later again my card was charged the same amount as the road toll. So basically they let me pay twice, at least till today, still waiting for an adequate reply from their side.

28/03/2024

Ugur Aysel

1.00/5.00

"YOUR CARD IS UNDERDANGER!"

YOUR CARD IS UNDERDANGER!

FRAUD Company.

They took 3000 AED from my car as deposit. They said for fines.

+ They took my credit card information without my knowledge.

When i returned the car, they charged me besides this deposit 1211 Aed. Which suppose to taken from the deposit. I didnt even know they took my card information for new transaction.

Dont ruin your holiday with AVIS!!

Me and my family’s holiday ruined because of them.

I already informed dubai police regarding money fraud.

28/03/2024

Zamid

1.00/5.00

"Too bad too often"

Terrible experience renting a car in Avis Dubai, on several occasions. Was denied a car yesterday, told at the counter that I cannot use a valid driving license if my current residency is in a different country. On a previous occasion, had to wait hours for them to bring my car although it was pre-booked well in advance. I think its a UAE-Avis thing, better avoid them there. The service is great in many other locations. Istanbul airport branch is really good, for example.

11/03/2024

Steven

1.00/5.00

"Horrific Post Rental Experience"

I rented a car from Dubai airport and had to use a debit card for the security deposit due to an issue with my credit cards. According to the contract, funds were to be refunded in 45 days; it has now been 70 days! No one answers the phone, 1 of 6 e-mails is responded to with 'we will send this to finance for review'.
Customer service is non-existent, plenty of better options to choose from.
And, when the initial inspection takes place and the guy says don't worry about that little scratch we don't count that, worry about it. Luckily I took pictures when I received the car as they tried to charge me for it when I returned the car.
Scammers from all perspectives.

06/02/2024

Jalal Nassar

1.00/5.00

"Worst place to rent car"

Worst place to rent car. I had to pay 2000AED in deposit, no problems there, but when it came to the refund the told me i had to waite 45 days, also no problem. It took me almost 95 days to get the refund after talking to them multiple times. I did in the end receive back the refund but it was missing almost 300AED no explanation why just a cash register recipe that have been scanned and send as a picture.

Dont rent from this place.

01/02/2024

BEHZAD ASKARI

1.00/5.00

"dishonest and crafty never use this…"

dishonest and crafty never use this company, all want money from you and than the cancel your booking

05/01/2024

Behzad Askari

1.00/5.00

"Never ever use this company they hold…"

Never ever use this company they hold your money for a month using and 3 days before the send you email and cancel it , I cannot believed, please never use this company

21/12/2023

Marc Baloch

1.00/5.00

"The practice to charge a deposit of"

The practice to charge a deposit of
AED 5000 and a return policy of about 60 days makes this a no go company. Needless to say that I won't come back.

21/11/2023

Mohammad Osman

5.00/5.00

"Alot of bad reviews here"

Alot of bad reviews here, my experience was good with Avis. I rented the car for travel to Oman. No issues at all with booking, car delivery on time, great customer service. Pick up on time. Car was nice. All the necessary car documents for Oman travel where taken care of by the company in advance.
Thanks to
Mohammad Arab, Ashfaq and Rafiullah.

18/11/2023
Built for truth-seekers. We collect real reviews so you can find reliable businesses fast. Share your insights—help the next person out.
© 2025 - All rights reserved

Latest from the Blog

--