"Such a worrest communication.."

Such a worrest communication... Need to change all the staff..
No one responded me when I called them to rent a car

"Avoid at any cost"

Avoid at any cost. they are scamming you and charging for damage they caused and than laying about it.
if you care about your money, just rent elsewhere!

"Bad customer service"

Bad customer service. It's been 5 months since I was in dubai. They promised me that refunding y deposit will take 4 weeks. It's been 5 months now, and still no deposit returned. No answer on email, no answer on whatsapp. Worst experience ever. I highly advice you all to stay away from them.

"Very very dissatisfied with Avis"

Very very dissatisfied with Avis. We chose a car at Dubai Airport on Avis' website for a total price of DKK 1,600 for 8 days, which we paid without problems with a debit mastercard. According to the information, the price included full hull insurance etc. When we then stand down in front of the rental pant, we are told that extra insurance must be paid to a value of approx. 1200 DKK only because we do not have a credit card. This was not mentioned at all when purchasing on the website, nor does it appear in Avis' terms and conditions that you must pay a special extra insurance if you do not have a credit card. We would very much like you to be informed of this before the purchase, especially when you have paid with a debit card. In addition, we had to make a deposit of DKK 3,700 before we could be allowed to rent the car. We then tried to cancel the rental agreement, but we could not, as it had to happen no later than 24 hours before, which is a bit difficult once you get acquainted with it at the rental center. We agree to pay the extra money in insurance and provide security in the form of a deposit of DKK 3,700, as otherwise it will be money out the window. We got good benefit from the car and handed it in in the same condition as we got it handed out. The deposit amount was first reserved in case of defects in the car, which were not found at the time of delivery or later for that matter. Still, Avis has chosen to withdraw the deposit. Now we stand here and need a deposit and feel good and thoroughly cheated. This is the last time we use Avis in any context.

"They are the good service provider but…"

They are the good service provider but they are delayed to start there work.

"Absolutely the worst experience"

Absolutely the worst experience. Did not have a car as booked and made us wait for 2 hours. Terrible customer service with the agent telling lies. To be avoided at all costs.

"Avis UAE: total disaster"

pick -up: dirty car; no child seat available despite confirmed/booked

drop-off: tried to over charge; AUH no signs to guide to parking lot; credit card block not released after number of weeks

"DON’T RENT CAR AVIS AND CARTRAWLER"

DON’T RENT CAR WITH AVIS AND CARTRAWLER

Be careful, thoses companies are thieves.
I booked a car with Avis with reservation number AE557578480 for 3 weeks in Dubai.
I paid online with my debit card and of course the payment went through.
When I got there, the Avis agent refused to rent the car for me because I needed a credit card.
The majority of cards in France are debit.
So I couldn't get the car and Cartrawler refuses to refund me 660€.
THEY ARE THIEVES.
I will post negative reviews alldays on all platforms to make them lose money and customers until they find a solution to refund me back.

"The car was late to come but the…"

The car was late to come but the counter staff kept me informed. The staff are well trained. Kudos to AVIS for investing in it's people

"From the reality of style"

From the reality of style, dealing, accuracy, punctuality and quality, Avis is one of the best companies.