"Maria is at the Deer Park development…"

Maria is at the Deer Park development in Thorney Cambs
She has been excellent kept in touch every step
We have visited a number of sites but this site has been the most helpful at every level
Thank you and hope we can progress with a house buy with you
Ian and Julie Jackson

"We have just purchased 50 Orchard Way"

We have just purchased 50 Orchard Way. We must say the whole journey from start to finish was superb. The main reason for this was Angie your sales executive,she was amazing in every way ,the help and advice was second to none. We cannot praise Angie highly enough she is an absolute credit to your company. Even when we moved in she has been so helpful with advice .The site team of Wayne and Jordan have also been great with information and help.Paula from aftercare has also been very helpful although we have yet to finish our snagging list yet.Overall very impressed

"Friendly, professional, helpful and much more"

I honestly don't know what we would have done without Val. She has been our support, help, friendly face and so much more whilst buying our first home. When people say it's the most stressful time of your life, they aren't wrong. Any paperwork I needed help on Val was there. She even chased people up so that we knew where we stood on things. Any problem that has arised, she sorted within an hour.
We thought we would be doing shared ownership (because of lack of savings for a deposit) back in March when we popped up to Allison homes-harriers' rest reception just to enquire. We are now in November and have just exchanged on a house with a full mortgage(we are so lucky), Val spoke us through every step and gave us the best advice to help us achieve this! Without her, we wouldn't be in the situation we are now, and for that, we can't thank her enough.
Even to this day, she is keeping us in the loop with our build and the expected completion date.
We always felt like we mattered even when we knew she was rushed off her feet. Nothing was ever too much, such a professional.
So far, I have only dealt with Val, but once I meet the rest of the team, I will update my review accordingly.

"Relaxed and welcoming "

Karen at Foxglove View was on hand with so much excellent information and always made sure we had everything we needed, including ensuring continuity when we booked for another open day at another location. Very warm friendly and welcoming. Thank you

I can’t remember when this was - but I’ve just found the card with QR code and I promised a review !

"Fantastic Customer Service"

The customer service that Allison Homes provides is absolutely fantastic. Tareena provides great support and she is always there to get the small jobs done in the quickest amount of time possible. It is an absolute pleasure getting my Friday call from her. A huge thank you coming your way from me and hopefully a nice Christmas bonus from the company!

"As I've always said "It's not the…"

As I've always said "It's not the issue, It's how it's dealt with", and it would be an injustice if I didn't take the time to thank numerous people from Allison Homes for how they have responded to the slight issues I have encountered since moving in to my new home. In fact their courtesy and professionalism is beyond reproach. Although this may appear a lengthy review I feel it important to mention everyone individually as it's unfair to just categorize them as "The Team"
Val and Liz in the Sales office.....always on hand and it's lovely to have the phone answered using my name.
Jacob Bingham....nothing has been too much trouble.
Chloe Gibb....always communicating and keeping me up to date with how things are progressing.
Courtney Goodwin...ensuring the timing of the rectification works is suitable for me.
Matt Wright...was only happy when I was happy, and ensured every minor defect was rectified.
Craig Quesnel and Chris Paynes.....did an amazing job of refitting units that there was no evidence that they had removed and replaced. Even went above and beyond to add a slight modification to ensure the initial problem would be less likely to reoccur.
Even MV Kelly, 43 electrical, ART and Yould Plumbing and Heating carried out some work and it was to the usual very high standard.
A huge thank you to everyone. I have already recommended Allison Homes to numerous people and I hope they decide to choose one of your homes.

"A great experience "

We had a great experience with the team in Bradworthy from start to finish. The handover process was amazingly with several of the team involved to make it as smooth as possible. Special mentions must go to Caroline, Emma, Mike and Joe. Thank you all
For your help and making the experience so easy.

"Great service"

The service was really great. Show homes look amazing and it was good to see the properties which are for sale. Thinking about options but will be back in touch if I decide to take the plunge and move

"Defects Resolved"

Leigh attended this morning to complete a couple of defect repairs and he has done a fantastic job, very professional, thank you so much!

"Great customer service and care"

We have just purchased and moved into a property on The Orchards (plot 52). Angie, the development’s Sales Executive provided an excellent service during the purchase phase and Kevin (Customer Service Technician), Paula (Customer Experience Manager) and Jordan (Site Manager) have all been very professional and extremely helpful as we moved in and addressed the initial snags.