"Happy with the expereience"

Am happy with the packing and the shipping speed. overall happy with the experience.

"All very good"

All very good, service, packaging and shipping

"I liked the way my package was handled"

I liked the way my package was handled, it arrived in intact and in short time.

"TL;DR: Avoid this service if you value your money."

I had a few Amazon products I wanted to ship to Germany and decided to use MyUS for that (spoiler alert: big mistake).

The shipping was fast—I'll give them that. However, I paid for both the shipping and customs/taxes fees, which meant MyUS was supposed to handle the customs payments. But when my package arrived, I received a message from DHL instructing me to pay the customs fees. Surprised, I reached out to MyUS. They told me to pay the fees and promised to reimburse me. Since I needed my package ASAP, I agreed.

It's been two weeks now. I contacted them via WhatsApp—initially, their customer service was responsive, but now they're very slow. Coincidence? I don't think so. I've also emailed them multiple times, and the response is always the same: "We'll escalate the issue to our experts and get back to you." They never do.

Another issue: I canceled my membership because I wasn't about to pay $9.99 each month for nothing. But to cancel my membership, I had to delete my entire account. What kind of scheme is that? I canceled it anyway because they won't be getting anything more from me.

I don't know if canceling my account means I won't be able to get my money back, but at this point, I don't care anymore.​

"1- Terão de procurar um IA no chat para…"

1- Terão de procurar um IA no chat para facilitar a comunicação com os clientes de todo mundo e de diferentes línguas.
2- O outro problema é os clientes perderem as suas encomendas por restrições de não poder ser enviado.
3- Terão que analisar o pagamento por via PayPal.

"I have been a customer of MyUS for many…"

I have been a customer of MyUS for many years; they offer different shipping costs, and they have an excellent chat service, Highly recommended.

"Great service and responsive"

Great service and responsive

"Took a few days to record that the…"

Took a few days to record that the items were delivered but once that was accomplished, ship to me request was done quickly.

"Fast delivery"

Fast delivery, good price

"it was great"

it was great