Zenefits

Business Services
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169 reviews
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Customer Reviews about

Zenefits

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Lisa Caldwell Scrivner

5.00/5.00

"Zenefits is by far the best value for…"

Zenefits is by far the best value for small organizations. It is easy to use and takes the stress out of managing payroll, benefit enrollments, and onboarding new employees.

04/10/2021

Ashley Martinez

5.00/5.00

"Trusted Partnership"

Zenefits does an exceptional job organizing and explaining important compliance and other HR matters. I have used other HRIS and Zenefits payroll is by far the easiest to use. My firm is growing and we’re confident with Zenefits partnership to continue to run smoothly.

03/10/2021

Byung Kim

5.00/5.00

"One Stop Solution"

We looked at several options to handle our company's payroll and employee recordkeeping and after much research decided to go with Zenefits. We have been using Zenefits for more than 2 years and couldn't be happier.

01/10/2021

Greyson Henderson

5.00/5.00

"Great single solution for smaller companies"

Zenefits is great platform for smaller, newer companies that want a single solution for basic HR functions as well as Payroll. The system is easy to learn and use and they have a good resources available to assist employers.

01/10/2021

Kiyo Gomi

5.00/5.00

"We've been using Zenefits for 3+ years…"

We've been using Zenefits for 3+ years now and we've been happy how things work for our small office. We don't have an HR specialist, but their resources are pretty easy to find and use and everything else just feels intuitive.

01/10/2021

Sirena Carnevale

5.00/5.00

"Have enjoyed using Zenefits platform…"

Have enjoyed using Zenefits platform for the past 4 years. It makes it easy to onboard, run payroll, time and attendance and generate reports. I've used Paychex and ADP in the past and this is far easier. Had great response from the customer service team as well. Highly recommend!

01/10/2021

Jess Dentice

4.00/5.00

"Zenefits is a great platform"

Zenefits is a great platform. Easy to use and navigate. Hiring, benefits, handbooks, doc storage all in one.

01/10/2021

Director of Administration

5.00/5.00

"Great system!"

Great system!! Have used so many and have to say by this Zenefits is my favorite.

01/10/2021

Joe in Santa Rosa

1.00/5.00

"Avoid Zenefits!!!!! Terrible Customer Service!!!"

Zenefits has the worst customer service I have ever experienced. First, they will not let you speak to a human being. I had a problem with a payroll, and I could not speak with anyone, I had to leave a written request. It took an unbelievable 8 days to get a response. And the response they finally did send did not address the original question/problem. Less than halfway through our contract (in January of 2021) with Zenefits, we got a new service and and told Zenefits we would not be using their services anymore, and from Jan to July of 2021 we did not run one payroll through Zenefits. In July, they charged us for another year of service and won't refund this. This is totally dishonest. I would never recommend this company. To date, they have still failed to have a conversation with me. I believe in fast reasonable complaint resolution, but you cannot get that from this company. Avoid the aggravation of their abysmal customer service and pick a more customer friendly company for your payroll!

01/10/2021

Donna Hoang

5.00/5.00

"This is a simple user friendly HRIS for…"

This is a simple user friendly HRIS for small companies. We use this for typically HR onboarding and benefits enrollment. Although it does have multiple apps for HR usage. We are a small company with less than 100 and more than 50 employees and it works well so far. The system and does require human review just like any other system, regular update and is good and beneficial as the user makes it. We have used this since 2016. Overall I give it a 5 star.

30/09/2021
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