"Zero starts!"

Zero starts!! I booked my flight on sunday night for less than 570 dollars, I received a reservation email saying the e-tickets will be sent shortly. I waited, sent emails asking for the e-tickets and no response... I called and they said there was an issue with the fare due to some taxes fees and the price was around 587 ish (17-20 dollars more than before) ... I said it's ok, charge the new amount I just want my e-tickets, the agent said .. an email will be sent shortly (30 min), on tuesday I called again ... they said everything is fine .. it was just some problem with the office because the weekend bla bla.. but the price remains the same and everything is fine, expect your tickets by the end of the day... again nothing.... Wednesday I used the online chat and they told me that the new fare was now 854 dollars with no apologies or excuses at all, at the same time I was on the phone with Anna (she was very polite and nice and did apologize for what happened and tried to find a solution) however she said that there was no other cheap flight at the moment (of course 3 days later there is no way) so I decided to cancel my trip because of the the first agent lied to me and said everything was fine!!! Last time I used cheapfaremart and it was great... this time I thought i was with the same company but NO!! faremart is a SCAM!

"More han helpful and extremely patient…"

More than helpful and extremely patient with me

"Rufus was courteous and patient"

Rufus was courteous and patient, which I really appreciated.

"Excellent customer service with Anna"

Excellent customer service with Anna.
Thank you for all your help !!
Iveta

"I HAVE JUST DEALT WITH A YOUNG LADY…"

I HAVE JUST DEALT WITH A YOUNG LADY NAMED ANNA WHO WAS AWONDERFUL..I AM 85 3/4 YEARS OLD WITH MANY HEALTH ISSUES, I AM FLYING TO CALLABASSES, CALIF. AND SHE MADE EVERYTHING SO EASY FOR ME TO MAKE MY RESERVATION. SHE TOOK CARE OF ALL MY REQUESTS. SHE IS TO BE COMMENDED FOR HER HELP EFFICIENCEY AND PATIENCE. THANK YOU. SHELLEY T. DECKER

"the lady was very helpful an very…"

the lady was very helpful an very professional will use again.

"SaprinaGreat service"

Saprina Great serviceThank you very much for helping me really appreciate

"Sabrina was very helpful."

Sabrina was very helpful.

"Exelente job"

Exelente job

"EXCELLENT!"

EXCELLENT!

Adrian provided me with Outstanding Service! He went above and beyond my expectations. It was definitely a memorable experience!