"My family and I were intending to go on…"

My family and I were intending to go on a Spring break vacation, we had been planning for quite some time.. I had trouble checking in 24 hours prior and Allegiant Airlines. They said that our tickets had been cancelled. I called Faremart and they had to change some things but we had a new confirmation number that worked.. I didn't sleep very well the whole night.. We got to the airport, got all the way to the gate and as we were trying to board, the tickets were cancelled again. There wasn't enough time to purchase new tickets. So no vacation!!!! All that Faremart was able to do was refund the money and blame it all on Allegiant.. Allegiant said the tickets were purchased with fake vouchers.. Horrible company Faremart.....

"I was on the phone with Brian for…"

I was on the phone with Brian for almost an hour. He was very professional and extremely helpful. Thank you

"Rufus was excellent"

Rufus was excellent. He was very patient and made sure I got the best deal. He also wen tout of his way to follow up once the whole transaction was completed.

"Daniel was very thorough and…"

Daniel was very thorough and professional in retrieving my information and getting me on the specific flights that i needed to be to fly internationally with my family.

"I would like to thank Brian and the…"

I would like to thank Brian and the other agents I talked to for the excellent service I received, I needed my sticker quickly and they made that happen
Thank you
Joan Hamre

"I had questions about my upcoming…"

I had questions about my upcoming flight and Brian was the most helpful. Talking me through the steps in a very polite way. I may have felt like stupid calling but he never treated me with that way, only with the utmost respect.

"Johnny was absolutely fabulous"

Johnny was absolutely fabulous. Took care of flight needs. Helped me get the accommodations.

"I had an overall great experience with…"

I had an overall great experience with the customer support team. Enrique went above and beyond in helping me. I will use United more now knowing how great their customer service department is.

"Pete did a super job of assisting me in…"

Pete did a super job of assisting me in booking a flight, finding great arrival and departure times and a good price. He patiently answered all my questions, efficiently booked my ticket and swiftly sent me my e-ticket with confirmation numbers. I highly recommend him to all.

"Big scam."

It’s a scam I made reservations on line received confirmation email and then few hours later they said they need copy of credit cards and I’d , and requested 50$ more per person...they never send e-ticket after confirmation, be careful they are not in us . They are in India.