"Professionalism at it's best "

Used this company about 2 years ago to purchase a mixer sink tap, it recently started dripping, so I contacted them and they arranged for a replacement tap cartridge to be sent out all within about a week.
Excellent service and professionalism I just can't rate thier service enough.

"Good customer service"

Good service when ordering and delivery. Had issue with tap (manufacturing fault) which they sorted for me very quickly. Great service and would recommend.

"I had the pleasure of ordering a sink…"

I had the pleasure of ordering a sink from East Coast Kitchens recently, and I must say their service exceeded my expectations. From the initial call helping me to choose to receiving the sink, their professionalism and attention to detail were outstanding. All of these reviews complaining that they won’t return their item for free, NO kitchen company’s do!!!

Thankyou for the amazing service; I would recommend East coast kitchens anyday!

"Ladies at eastcoast kitchens are so…"

Ladies at eastcoast kitchens are so helpful,
needed a sink quickly and they helped me even contacting me when I ordered the wrong sink.
Definitely recommend this company!

"Brilliant company to buy from"

Brilliant company to buy from! I'm a regular trade buyer and they are always very accommodating. Great range of products and delivery times are good too. Would highly recommend.

"Just purchased a kitchen pop up waste "

Just purchased a kitchen pop up waste , I was unsure of sizing so discussed this with a very helpfull person at east coast, my order arrived overnight and was exactly what I wanted thanks

"Absolute rip off merchants"

Absolute rip off merchants, you have to pay return postage for the product, and you are not reimbursed for postage. You have to take out insurance, if damaged through transport they will not refund you. I will never recommend this company, give a very wide birth

"Shipping rip off"

Tried ordering a £294 bin unit. This lot tried charging £50 for carriage so cancelled the order. Instead purchased from Binopolis with FREE carriage.

The owner replied
"Thank you for your review but I am confused, the delivery of all of our bins are available on a FREE delivery service?"

That wasn't the case several days ago and your customer agent replied that the £50 was for any address in Scotland.

"Great customer service"

Had a mix up with an appliance order which the staff remedied promptly and professionally. Would recommend this company.
Thanks again!

"We cannot sing the praises of East…"

We cannot sing the praises of East Coast Kitchens high enough. They replied to my complaint of a faulty product we'd had fitted in our kitchen, just over a year ago, within an hour, and 2 days later emailed to tell us that a new replacement unit was winging it's way to us. It arrived as promised 5 days after I first contacted them! They gave us an outstanding level of service and were extremely pleasant throughout. Thanks to the great staff including the 'hands on' owner!